Troubleshooting - ION SPORT 320 User Manual

TROUBLESHOOTING

If the unit is not charging: Make sure the power cable is properly connected to the power
input and the power outlet.
If the sound is distorted: Try lowering the volume control of your sound source.
If there is too much bass: Try adjusting the tone or EQ control on your sound source or on
Sport™ 320˚ to lower the bass level. This will allow you to play the music louder before clipping
(distortion) occurs. You can also check to make sure the BOOM function is off.
If you cannot connect your audio device to Sport™ 320˚ via Bluetooth:
• Have your audio device (e.g., smartphone or tablet) and Sport™ 320˚ as close together as
possible while trying to connect. Make sure both the audio device and Sport™ 320˚ are
unobstructed by walls, furniture, etc.
• Double-press the Bluetooth button to disconnect Sport™ 320˚ from any other audio device
and restart the search process. If this does not work right away, power off Sport™ 320˚
and then power it back on. See
more information.
• Reset the Bluetooth connection on your audio device by turning Bluetooth off and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Sport™ 320˚ before, find Sport™ 320˚ in
the list of available or previously connected devices in your audio device's Bluetooth menu,
tap the "gear" or "i" icon located next to it and then select Unpair or Forget. Turn Sport™
320˚ off and back on and try pairing again once it reappears in your available devices list.
Note: If Sport™ 320˚ has been paired to another audio device recently that is still within
range, you may need to repeat this process with that audio device to fully disconnect.
If you experience audio dropouts while playing music from a Bluetooth device, this may be
happening because your unit is trying to link to another speaker. This can occur if you power
off a speaker that was linked to your unit or if you have just turned on your unit and it is in
Stereo-Link™ mode. To stop the audio dropouts, exit Stereo-Link™ mode by double-pressing
the Stereo-Link™ button. Alternatively, you can wait for your unit to link to another speaker if
there is one within range.
ION Audio Sport™ 320˚ User Guide
Operation > Bluetooth® Connecting with Sport™ 320˚ for
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