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Troubleshooting
This chapter shows you how to deal with common system problems.
Read it before calling a technician if a problem occurs. Solutions to more serious
problems require opening up the computer. Do not attempt to opeo the computer yourself;
contact your deuler or authorized service center for assistance.
Troubleshooting tips
This computer incorporates an advanced design that delivers onscreen error message
reports to help you solve problems.
If the system reports on error message or on error symptom occurs, see "Error messoges"
below. If the problem cannot be resolved, contact your dealer.
Error messages
If you receive an error message, note the message and take the corrective action. The
following table lists the error messages in alphabetical order together with the
recommended course of action.
Error messages
Corrective action
CMOS battery bod
Contact your dealer or on authorized service center.
CMOS checksum error
Contact your dealer or an authorized service center.
Disk boot failure
Insert a system (.baotablej disk, then press Enter to reboot.
Equipment configuration
error
Press F2 (.during PDSTj to enter the BIDS utility, then press
Exit in the BIDS utility to reboot.
Hard disk D error
Contact your dealer or on authorized service center.
Hard disk D extended type
Contact your dealer or an authorized service center.
I/D parity error
Contact your dealer or on authorized service center.
Keyboard error or no
keyboard connected
Contact your dealer or an authorized service center.
Keyboard Interface error
Contact your dealer or an authorized service center.
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