Acer Predator G3620 Service Manual
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Acer Predator G3620 Service Manual

Acer predator g3620 desktop service guide
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Acer
Predator G3620
Service Guide
PRINTED IN TAIWAN

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Summary of Contents for Acer Predator G3620

  • Page 1 Acer Predator G3620 Service Guide PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose.
  • Page 5 Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear on screen. MESSAGES NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions.

  • Page 6: Fru Information

    Service Guide Coverage This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).

  • Page 7: Table Of Contents

    Table of Contents System Tour Features Block Diagram System Components Front Panel Rear Panel Hardware Specifications and Configurations Power Management Function(ACPI support function) System Utilities CMOS Setup Utility Entering CMOS setup Navigating Through the Setup Utility Setup Utility Menus System Disassembly and Assembly Disassembly Requirements Pre-disassembly Procedure Removing the Side Panel...
  • Page 8 System External Inspection System Internal Inspection Beep Codes Checkpoints BIOS Recovery Jumper and Connector Information M/B Placement Jumper Setting Internal header pin definition Connector pin definition FRU (Field Replaceable Unit) List Predator G3620 Exploded Diagram Predator G3620 FRU List xciv...

  • Page 9: System Tour

    Chapter 1 System Tour Features Below is a brief summary of the computer’s many feature: NOTE: The features listed in this section is for your reference only. The exact configuration of the system depends on the model purchased. Operating System Microsoft Windows 7 Home Premium x64 •...

  • Page 10: Hard Disk Drive

    Hard disk drive Support up to three SATA ports. • 3.5",25.4mm. • Capacity and models are listed on AVLC. • Optical disk drive Support one SATA 5.25" standard ODD. • Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite. • Maximum ODD depth to 185mm with bezel. •...
  • Page 11 USB3.0 Rear IO: * 2 ports. • Internal Header: *4 ports (2 * USB2.0 H5X2 Header). • All ports should meet USB IF spec and support 1A current over drive. • Upper port should reserve 1.5A charger when power state at S3/S4/S5. The charger port should be •...

  • Page 12: System Bios

    System BIOS Type: Use SPI Flash • System BIOS: 8MB • Kernel: AMI Kernel with Acer skin • Power supply Non PFC 300W / PFC 300W /FR 300W. • Support models are listed on AVLC. • Chapter 1...

  • Page 13: Block Diagram

    Block Diagram Chapter 1...

  • Page 14: System Components

    System Components This section is a virtual tour of the system’s interior and exterior components. Front Panel Component USB 2.0 ports Slave optical drive button Power button Master optical drive button XD(XD-Picture) slot MS/MS PRO slot CF I/II (CompactFlash Type I/II) slot SD/MMC(Secure Digital/MultiMedia Card)slot Master optical drive...

  • Page 15: Rear Panel

    Rear Panel Component Power connector PS2 keyboard port HDMI port VGA port USB 2.0 ports Line-out jack Microphone-in jack Expansion slot (Modem card and Graphics card) line-in jack RJ45 LAN connector USB 3.0 ports System FAN PS2 mouse port Chapter 1...

  • Page 16: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification Processor Type Intel Ivy Bridge / Sandy Bridge Processor includes unlock K SKU CPU Socket Type LGA1155 Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification...

  • Page 17: Memory Combinations

    Memory Combinations Slot Memory Total Memory Slot 1 1GB,2GB,4GB 1G ~4GB Slot 2 1GB,2GB,4GB 1G ~4GB Slot 3 1GB,2GB,4GB 1G ~4GB Slot 4 1GB,2GB,4GB 1G ~4GB Maximum System Memory Supported 1G~16GB System Memory Item Specification Memory slot number 4 slot Support Memory size per socket 1GB/2GB/4GB Support memory type...

  • Page 18: Audio Interface

    Audio Interface Item Specification Audio controller Intel PCH Panther Point B75 Audio controller type REALTEK/ALC662-VD0-GR Audio channel codec 5.1 Audio function control Enable/disable by BIOS Setup Mono or stereo Stereo Compatibility ALC662-VD meets audio performance and function requirements for the latest Microsoft Windows Logo Program and Lync specification.

  • Page 19: Power Management

    Power Management Devices Power Button USB Keyboard/Mouse Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Devices wake up from S3 should be less than. • Devices wake up from S5 should be less than 10 seconds. •...

  • Page 20: Power Management Function(Acpi Support Function)

    Power Management Function(ACPI support function) Device Standby Mode Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute). • Hard Disk drive goes into Standby mode(for ATA standard interface). • Disable V-sync to control the VESA DPMS monitor. • Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows.

  • Page 21: System Utilities

    Chapter 2 System Utilities CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal- oxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions. When changing the system configuration settings •...

  • Page 22: Entering Cmos Setup

    Entering CMOS setup Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be displayed showing the Setup’s menu bar.

  • Page 23: Setup Utility Menus

    Setup Utility Menus Main The Setup Main menu includes the following main setup categories. Parameter Description System BIOS Version Version number of the BIOS setup utility. Build Date Date when the BIOS setup utility was built Processor Type of CPU installed on the system. Core Frequency Core speed of the CPU installed on the system.
  • Page 24 Advanced Parameter Description Miscellaneous Press Enter to access the Miscellaneous submenu Advanced Chipset Configuration Press Enter to access the Advanced Chipset Configuration submenu Integrated Peripherals Press Enter to access the Integrated Peripherals submenu PC Health Status Press Enter to access the PC Health Status submenu Chapter 2...
  • Page 25 Miscellaneous Parameter Description Option AHCI Port0/1/2/3/4/5 Displays the status of auto detection of the AHCI device. Bootup Num-lock Selects power on state for Num Lock. USB Beep Message Enables or disables BIOS to display error beeps or messages during USB Enabled device enumeration.

  • Page 26: Advanced Chipset Configuration

    Advanced Chipset Configuration Intel EIST When enabled, this feature allows the OS to reduce power consumption. Enabled When disabled, the system operates at maximum CPU speed. Disabled Intel XD Bit When enabled, the processor disables code execution when a worm Enabled attempts to insert a code in the buffer preventing damage and worm Disabled...

  • Page 27: Integrated Peripherals

    Integrated Peripherals Parameter Description Option Onboard SATA Controller Enables or disables the onboard SATA controller. Enabled Disabled Onboard SATA Mode Select an operating mode for the onboard SATA. Native IDE AHCI Onboard USB Controller Enables or disables the onboard USB controller. Enabled Disabled Legacy USB Support...

  • Page 28: Pc Health Status

    PC Health Status Parameter Description Option Smart Fan Enables or disables the smart system fan control function. Enabled Disabled Chapter 2...
  • Page 29 Power Parameter Description Option ACPI Suspend Mode Select an ACPI state. S3 (STR) S1 (POS) Deep Power Off Mode Select the Deep power off Mode Enabled Disabled Power On by RTC Alarm Enables or Disables to wake up the system by RTC Alarm Function Enabled Disabled Power On by PCIE Devices...
  • Page 30 Security Parameter Description Option Supervisor Password This item indicates whether a supervisor password has been set. If the password has been installed, Installed displays. If not, Not Installed displays. User Password This item allows you to change user password. Change Supervisor You can select this option and press <Enter>...

  • Page 31: Boot Options

    Boot Options 1st/2nd/3rd/4th/5th Boot Specifies the boot order from the available devices. Device Hard Disk CD^DVD Removable Device EFI Device Priority Press Enter to access the EFI Device Priority submenu and specify the boot device priority sequence from available EFI devices. Hard Disk Drive Priority Press Enter to access the Hard Disk Drive Priority submenu and specify the boot device priority sequence from available hard drives.
  • Page 32 Exit Parameter Description Save & Exit Setup When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and reboot the computer, so the new system configuration parameters can Save & Exit Setup Enter take effect.

  • Page 33: System Disassembly And Assembly

    Chapter 3 System Disassembly and Assembly This chapter contains step-by-step procedures on how to disassemble and assembly the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 34: Pre-Disassembly Procedure

    Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: Turn off the system and all the peripherals connected to it. Unplug the power cord from the power outlets. Unplug the power cord from the system. Unplug all peripheral cables from the system. Place the system unit on a flat, stable surface.

  • Page 35: Removing The Side Panel

    Removing the Side Panel Remove the two screws located on the rear edge of the side panel. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis. Lift the side panel away from the server and put it aside for reinstallation later.

  • Page 36: Removing The Front Bezel

    Removing the Front Bezel Remove the side panel. Refer to the previous section for instructions. Release the front bezel from the chassis interior. Pull the bezel away from the chassis. Chapter 3...

  • Page 37: Removing The Heat Sink Fan Assembly

    Removing the Heat Sink Fan Assembly WARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. Use a long-nosed screwdriver to loosen the four screws on the heat sink, in the order as shown below. Note :CPU Fan has been highlighted with the yellow rectangle as above image shows.Please detach the CPU Fan and follow local regulations for disposal.
  • Page 38 Disconnect the fan cable from the mainboard. Remove the heat sink fan assembly then lay it down in an upright position—with the thermal patch facing upward. Do not let the thermal patch on the heat sink fan assembly touch the work surface. Use an alcohol pad to wipe off the thermal grease from both the heat sink and the processor.

  • Page 39: Removing The Processor

    Removing the Processor IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. WARNING:The processor becomes very hot when the system is on. Allow it to cool off first before handling. Release the load lever. Lift the load lever and load plate to the fully open, upright position (1) and (2).
  • Page 40 Pull out the processor from the socket. IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the processor is properly oriented over the socket. Chapter 3...

  • Page 41: Removing The Vga Card

    Removing the VGA Card Remove the four screws that secures the card to the chassis. Open PCI Latch. Chapter 3...
  • Page 42 Disconnector the power cable from the VGA card. Firstly press retention latch down to unlock the card from the PCI slot., then gently pull the card to remove it from the mainboard. Note: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal.

  • Page 43: Removing The Wireless Lan Card

    Removing the Wireless Lan Card Gently pull the card to remove it from the mainboard. Note: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. Chapter 3...

  • Page 44: Removing The Modem Card

    Removing the Modem Card Gently pull up the expansion board, move it slightly to the left (2)and remove (1) from the slot. Note: Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. Chapter 3...

  • Page 45: Removing The Memory Modules

    Removing the Memory Modules IMPORTANT:Before removing any DIMM from the memory board, make sure to create a backup file of all important data. Press the holding clips on both sides of the DIMM slot outward to release the DIMM(1). Gently pull the DIMM upward to pull it away from the M/B(2). Note: Circuit boards >10 cm²...

  • Page 46: Removing The Hard Disk Drive

    Removing the Hard Disk Drive Disconnect the data and power cables from the rear of the optical drive. Disconnect the other end of the data cable from the main board. Remove the screw that secures the HDD cage to the chassis. Chapter 3...
  • Page 47 Lift the HDD cage up and turn it over. Remove the HDD module. Remove the eight screws secure the HDD module to the HDD cage. Chapter 3...
  • Page 48 Slide the HDD out of the cage. Use the same way to slide other HDD out of the cage. Chapter 3...

  • Page 49: Removing The Bracket Of Removable Hdd

    Removing the Bracket of Removable HDD Remove the three screws that secures the bracket of removable HDD to the chassis. Pull the bracket of removable HDD from the chassis. Chapter 3...

  • Page 50: Removing The Optical Drive

    Removing the Optical Drive Disconnect data and power cable from the rear of the optical drive. Disconnect the other end of the data cable from the mainboard. Remove the screws that secure the optical drive to the chassis. Chapter 3...
  • Page 51 Pull the slave ODD from the chassis. Use the same method to take out master ODD. Chapter 3...

  • Page 52: Removing The System Fan

    Removing the System Fan Use a knife to cut the cable tying. Disconnect system FAN cable from main board connector. Chapter 3...
  • Page 53 Remove the four screws that secure the system fan to the chassis. Remove the system fan from chassis. Note :System fan has been highlighted with the yellow rectangle as above image shows.Please detach the system fan and follow local regulations for disposal. Chapter 3...

  • Page 54: Removing The Power Supply

    Removing the Power Supply Disconnect the 4-pin and 24-pin power supply cables from the mainboard. Remove the four screws that secures the power supply to the chassis. Chapter 3...
  • Page 55 Lift the power supply module out of the chassis. Chapter 3...

  • Page 56: Removing The Mainboard

    Removing the Mainboard Disconnect the front panel cable, front audio cable, USB cable and card reader cable from the main board, then take out the these cables from the cable retention clip. Remove the eight screws that secure the mainboard to the chassis. Note: Circuit boards >10 cm²...
  • Page 57 Lift the board from the chassis. Punching in IO Shield then you can remove it. Chapter 3...
  • Page 58 Remove the RTC battery. Note: RTC battery has been highlighted with the yellow circle as above image shows.Please detach the RTC battery and follow local regulations for disposal. Chapter 3...

  • Page 59: Removing The Top Cover

    Removing the Top Cover Remove the rubber, take out power switch cable/top USB cable/card reader USB cable/top audio cable. Open the cable clip,then take out these cables from cable clip. Chapter 3...
  • Page 60 Gently release the top bezel retention tabs from the chassis interior. Pull the top cover away from the chassis. Chapter 3...

  • Page 61: Removing The Top Usb And Audio I/O Assembly

    Removing the Top USB and Audio I/O Assembly Removing the two screws from the chassis. Lift the top USB and audio I/O assembly away from chassiss. Chapter 3...

  • Page 62: Removing The Card Reader

    Removing the Card Reader Removing the two screws from the chassis. Lift the card reader away from chassiss. Chapter 3...

  • Page 63: Assembly Requirements

    Assembly Requirements To assemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat-blade screwdriver • Philips screwdriver • Hex screwdriver • Plastic flat-blade screwdriver • Plastic tweezers • NOTE: The screws for the different components vary in size. During the assembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

  • Page 64: Assembly Procedure

    Assembly Procedure Before proceeding with the assembly procedure, perform the steps listed below: Turn off the system and all the peripherals connected to it. Unplug the power cord from the power outlets. Unplug the power cord from the system. Unplug all peripheral cables from the system. Place the system unit on a flat, stable surface.

  • Page 65: Romoving The Side Panel

    Removing the Side Panel Remove the four screws located on the rear edge of the side panel. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis. Lift the side panel away from the server and put it aside for reinstallation later.

  • Page 66: Removing The Cage Of Hard Disk Drive

    Removing the Cage of Hard Disk Drive Remove the screw that secures the HDD cage to the chassis. Lift the HDD cage up and turn it over. Chapter 3...

  • Page 67: Removing The Bracket Of Removable Hdd

    Removing the Bracket of Removable HDD Remove the front bezel.(Refer to “Removing the Front Bezel” on page 28) Remove the three screws. Pull the bracket of removable HDD from the chassis. Chapter 3...

  • Page 68: Removing The Pci Cover

    Removing the PCI Cover Remove the PCI cover. NOTE: Based to actual requirment to remove the PCI cover. Chapter 3...

  • Page 69: Reinstalling The Power Supply

    Reinstalling the Power Supply Install the power supply to chassis. Fix the four screws. Chapter 3...

  • Page 70: Reinstalling The I/O Shielding

    Reinstalling the I/O Shielding Install I/O shielding into chassis. Chapter 3...

  • Page 71: Reinstalling The Mainboard

    Reinstalling the MainBoard Slide the mainboard into the chassis, with the I/O ports of the mainboard extruding from their port holes, then lower the mainboard in place. Make sure the screw holes on the main board are aligned with those on the chassis. Secure the mainboard with eight screws.
  • Page 72 Connect the ATX 24Pin Power cable and ATX 4Pin Power cable to main board. Connector the front USB, card reader and front audio cable to motherboard. and put the these cables into the cable retention clip. Chapter 3...

  • Page 73: Reinstalling The Optical Drive

    Reinstalling the Optica Drive Install the ODD into the bay. Secure the optical drive to the chassis using four screws. Chapter 3...
  • Page 74 Connect the power cables and data cable to the rear of the optical drive. Connect the other end of the data cable to the mainboard. Chapter 3...

  • Page 75: Reinstalling The Bracket Of Removable Hdd

    Reinstalling the Bracket of Removable HDD Push the bracket of removable HDD into the chassis. Secure the bracket of removable HDD to the chassis using three screws. Chapter 3...

  • Page 76: Reinstalling The Hard Disk Drive

    Reinstalling the Hard Disk Drive Install the HDD. Install the HDD into the cage. Install other HDD into the cage. Chapter 3...
  • Page 77 Secure the HDD module to the HDD cage using the eight screws. Install HDD cage into chassis by the track. Chapter 3...
  • Page 78 Secure the bracket of HDD to the chassis using the screws. Let the data cable through the bracket. Connect the data cable and power cable to the rear of the hard disk drive. Chapter 3...
  • Page 79 Connect the other end of the data cable to the main board. Chapter 3...

  • Page 80: Reinstalling The System Fan

    Reinstalling the System Fan Push the system fan to chassis. Fix the four screws. Connect the system fan power cable to Main board. Chapter 3...

  • Page 81: Reinstalling The Memory

    Reinstalling the Memory Open the holding clips on both sides of the DIMM slot outward. Insert the memory module into the DIMM1 slot (1) and then press it down until it clicks into place (2). If a second memory module is available, install it in the DIMM2 slot by repeating step 1. Chapter 3...

  • Page 82: Reinstalling The Processor

    Reinstalling the Processor Release the load lever. Lift the load lever and load plate to the fully open, upright position (1) and (2). Chapter 3...
  • Page 83 Install the processor to the socket. Close the load plate and load lever. NOTE: When you install the processor, note the arrow on the corner to make sure the processor is properly oriented over the socket. Chapter 3...

  • Page 84: Reinstalling The Heat Sink Fan Assembly

    Reinstalling the Heat Sink Fan Assembly Position the heat sink fan assembly on top of the processor, making sure the screws are aligned with the screw holes on the main board. Secure the heat sink fan assembly to the screw holes on the main board using four screws. Chapter 3...
  • Page 85 Connect the cooler cable to the main board connector. Chapter 3...

  • Page 86: Reinstalling The Modem Card

    Reinstalling the Modem Card Position the expansion board over the PCIE1X 1 slot and move it slightly to the right (1), making sure the card guide is aligned with the slot guide on the chassis. Insert the expansion card connector properly into PCIE1X 1 slot (2).

  • Page 87: Reinstalling The Wireless Lan Card

    Reinstalling the Wireless Lan Card Position the expansion board over the PCIE1X 1 slot and move it slightly to the right (1), making sure the card guide is aligned with the slot guide on the chassis. Insert the expansion card connector properly into PCIE1X 1 slot (2).

  • Page 88: Reinstalling The Vga Card

    Reinstalling the VGA Card Position the expansion board over the PCIE16X 1 slot and move it slightly to the right (1), making sure the card guide is aligned with the slot guide on the chassis. Insert the expansion card properly connector into PCIE16X 1 slot (2).
  • Page 89 Close the PCI Latch, fix the three screws. Chapter 3...

  • Page 90: Reinstalling The Front Bezel

    Reinstalling the Front Bezel Take 2PCS cable tying, use cable tying to bundle PSU power cables & system FAN power cable, and use other 1pc cable tying to bundle PSU power cables & System FAN power cable on bracket. Install the panel onto chassis and then check if it is Installed OK. Chapter 3...

  • Page 91: Install The Side Panel

    Reinstalling the Side Panel Install the side Panel, then fix two screws. Chapter 3...

  • Page 92: System Troubleshooting

    Chapter 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non- Acerproducts, prototype cards, or modified options can give false errors and invalid systemresponses.

  • Page 93: System Check Procedures

    System Check Procedures Power System Check If the system will power on, skip this section. Refer to System External Inspection. If the system will not power on, do the following: Check if the power cable is properly connected to the system and AC source. •...

  • Page 94: Beep Codes

    Beep Codes Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used when an error occurs before the system video has been initialized. Beep codes will be generated by the system board speaker, commonly referred to as the PC speaker.

  • Page 95: Checkpoints

    Checkpoints A checkpoint is either a byte or word value output to I/O port 80h.The BIOS outputs checkpoints throughout bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoint sare very useful in aiding software developers or technicians in debugging problems that occur during the pre- boot process.
  • Page 96 Checkpoint Description Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel). See POST Code Checkpoints section of document for more information. System is waking from ACPI S3 state. E1-E8 EC- OEM memory detection/configuration error. This range is reserved for chipset vendors & system manufacturers.

  • Page 97: Bootblock Recovery Code Checkpoints

    Bootblock Recovery Code Checkpoints The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. The following table describes the type of checkpoints that may occur during the Bootblock recovery portion of the BIOS. NOTE: Checkpoints may differ between different platforms based on system configuration.

  • Page 98: Bios Recovery

    BIOS Recovery The usage of recovery boot block: Please re-name BIOS ROM (xxxx.ROM or 2MB size ROM) file to “AMIBOOT.ROM” and burn in • BIOS ROM file to CDROM or copy BIOS ROM file to USB Thumb drive. Automatic mode: When BIOS flash crashed, using recovery CDROM/USB Thumb drive to recover BIOS.
  • Page 99 Select “Proceed with flash update” and Press “Enter”. Chapter 4...
  • Page 100 System will start to flash update progress. Once firmware update is completed, press any key to reboot the system. Chapter 4...

  • Page 101: Jumper And Connector Information

    Chapter 5 Jumper and Connector Information M/B Placement Label Description Label Description CPU socket LGA1155 socket for CPU_FAN1 CPU cooling fan Intel connector DIMM1~4 240-pin DDR3 ATXPOWER Standard 24-pin ATX SDRAM slots power connector CMOS Clear CMOS header FRONT PANEL Front panel switch/ LED header Chapter 5...
  • Page 102 Label Description Label Description SATA1~5 Serial ATA Gen2 SATA0 Serial ATA Gen3 connectors connector BIOS_WP BIOS write protect F_USB1~2 Front panel USB2 header headers F_SSUSB1 Front panel USB3 PCIE_X1_1~3 PCI Express x1 slot header PCIE_X16 PCI Express x16 slot F_AUDIO Front panel audio header SYS_FAN1...

  • Page 103: Jumper Setting

    Jumper Setting This section explains how to set the jumper for correct configuration of the main board. Jumpers with more than one pin are numbered. When setting a jumper, ensure that the jumper caps are placed on the correct pins. The following illustration shows the location of SW1.
  • Page 104 The following table shows the settings of the 3-pin E50 jumper. Place the jumper cap on pins 1 and 2 to Enable ME OVERRIDE. Place the jumper cap on pins 2 and 3 to Disable ME OVERRIDE. Jumper Type Description Setting (default) 3-pin FLASH_OVER...
  • Page 105 The following table shows the settings of the 3-pin E51 jumper. Place the jumper cap on pins 1 and 2 to Enable Protection. Place the jumper cap on pins 2 and 3 to Disable Protection. Jumper Type Description Setting (default) 3-pin BIOS write 1-2: Enable...

  • Page 106: Internal Header Pin Definition

    Internal header pin definition Header Name Function Definition 1. I/O connector CPU FAN HEADER 1: GND 2: +12V 3: CPUFAN_TACH 4: CPUFAN_PWM 5: NC FRONT PANEL HEADER 1: HD_LED# 2: FP_LED+ 3: GND 4: GND 5: GND 6: PWRBTN# 7: SYS_RESET# 8: GND 9: NC 10: KEY...
  • Page 107 Header Name Function Definition FRONT USB HEADER 1: +SBV89 2: +SBV89 3: LP9- 4: LP8- 5: LP9+ 6: LP8+ 7:GND 8: GND 9: KEY 10: NC FRONT USB3.0 HEADER 1: USB3_HEADER_P1 2: LP0+ 3: LP1+ 4: LP0- 5: LP1- 6: GND 7: GND 8: USB3_TX_H_P1 9: USB3_TX_H_P2...
  • Page 108 Header Name Function Definition TPM HEADER 1: CK_33M_TPM 2: GND 3: LFRAME# 4: KEY 5: PLTRST# 6: NC 7: LAD3 8: LAD2 9: +3P3V 10: LAD1 11: LAD0 12: GND 13: NC 14: NC 15: +3P3VSB 16: SERIRQ 17: GND 18: F_CLKRUN# 19: LPCPD# 20: NC...

  • Page 109: Connector Pin Definition

    Connector pin definition PSKBMS CONN 1: CKBDATA 2: NC 3: GND 4: +5V_KBMS 5: CKBCLK 6: NC 7: CMSDATA 8: NC 9: GND 10: +5V_KBMS 11:CMSCLK 12: NC 13: GND 14: GND 15: GND 16: GND 17: GND VGA CONN 1: RED 2: GREEN 3: BLUE...
  • Page 110 SATA CONN(BLACK) 1: GND 2: SATA_TXP1_C 3: SATA_TXN1_C 4: GND 5: SATA_RXN1_C 6: SATA_RXP1_C 7: GND 8:NC 9:NC SATA CONN(BLACK) 1: GND 2: SATA_TXP2_C 3: SATA_TXN2_C 4: GND 5: SATA_RXN2_C 6: SATA_RXP2_C 7: GND 8:NC 9:NC SATA CONN(BLACK) 1: GND 2: SATA_TXP3_C 3: SATA_TXN3_C 4: GND...
  • Page 111 HDMI_CON_19P 1: HDMI_TMDS_DATA2_P 2: GND 3: HDMI_TMDS_DATA2_N 4: HDMI_TMDS_DATA1_P 5: GND 6: HDMI_TMDS_DATA1_N 7: HDMI_TMDS_DATA0_P 8:GND 9: HDMI_TMDS_DATA0_N 10: HDMI_TMDS_CLK_P 11:GND 12: HDMI_TMDS_CLK_N 13~14:NC 15: HDMI_DDC_CLK_LS 16: HDMI_DDC_DATA_LS 17:GND 18: +5V_HDMI 19: HDMI_HOTPLUG_DET 20~23:GND 24:NC USB_CON_2X4P 1: +5V_DUAL_USB_B 2: LP5- 3: LP5+ 4: GND 5: +5V_DUAL_USB_B...
  • Page 112 USB_CON_2X9P 1: +5V_DUAL_USB_B 2: LP2- 3: LP2+ 4: GND 5: USB3_SS_RXN3 6: USB3_SS_RXP3 7: GND 8: USB3_SS_TXN3 9: USB3_SS_TXP3 10: +R_VBUS_OUT 11:LP3- 12: LP3+ 13: GND 14: USB3_SS_RXN4 15: USB3_SS_RXP4 16: GND 17: USB3_SS_TXN4 18: USB3_SS_TXP4 19,20: GND AUDIO_3IN1_AZA_13P 1: GND 2: MIC1_L 3: MIC1_JD 4: GND...
  • Page 113 USB_LAN_LED 1: +5V_DUAL_USB_B 2: LP10- 3: LP10+ 4: GND 5: +5V_DUAL_USB_B 6: LP11- 7: LP11+ 8:GND 9: LAN_CTR 10: LAN_MDI0_P_C 11: LAN_MDI0_N_C 12: LAN_MDI1_P_C 13: LAN_MDI1_N_C 14: LAN_MDI2_P_C 15: LAN_MDI2_N_C 16: LAN_MDI3_P_C 17: LAN_MDI3_N_C 18:GND 19: ACTP_R 20: LAN_ACT#_R 21:LAN_LILEDN 22: LINKP 23~30:GND Chapter 5...

  • Page 114: Fru (Field Replaceable Unit) List

    Chapter 6 FRU (Field Replaceable Unit) List This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the Predator G3620 desktop computer. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization).

  • Page 115: Predator G3620 Exploded Diagram

    Predator G3620 Exploded Diagram NOTE: This section will be updated when more information becomes available. Chapter 6...
  • Page 116 ITEM NAME Q’TY ITEM NAME Q’TY SIDE COVER ODD-BUTTON-SPRING HDD COVER ODD-BUTTON-HOLDER CHASSIS BUTTON-ODD-F-MATCH-A MAIN BEZEL HDD-CARRIER-CAGE FRONT-BEZEL-COSMETIC-A FRONT-BEZEL-COSMETIC-B POWER-BUTTON-HOLDER FRONT-BEZEL-COVER POWER-BRACKET G-LOGO POWER-02 SPRING-HDD-DOOR POWER-01 HDD-DOOR TOP-BEZEL-COVER ODD-DOOR TOP-BEZEL-COSMETIC-A ODD-DOOR-ARM TOP-BEZEL-COSMETIC-B ACER-LOGO TOP-BEZEL FRONT -BEZEL-TOP-COVER CHASSIS-HANDER ODD-BUTTON-DOWN CHASSIS-HAND-COVER ODD-BUTTON-UP ATX-POWER Chapter 6...

  • Page 117: Predator G3620 Fru List

    Predator G3620 FRU List Exploded Category Part Number Acer P/N Diagram Item MB Kit MB Kit aGoran_M3 Intel B75 uATX W/O 1394 LF MB.SJQ0P.001 Chassis Hon Hai Chassis MicroATX HM105A with front HS.13100.241 USB port (vertical) for Predator G3 Bezel BM350 w/o 3.5"...
  • Page 118 Exploded Category Part Number Acer P/N Diagram Item Ivy Bridge E-0 4c LGA 95W i7-3770 VPRO QS KC.37701.CI7 Core i5-2400 (3.1G 6M 1333FSB) KC.24001.CI5 "Core i3-2120 (3.30G 3M DDR3 1333) , Q0 , 65W , KC.21201.CI3 Intel HD Graphics 2000" Ivy Bridge E-0 4c LGA 95W i7-3770 VPRO QS KC.37701.CI7 Memory...
  • Page 119 Exploded Category Part Number Acer P/N Diagram Item "HDD WD 3.5"" 5400rpm 1500GB WD15EARX- KH.15K08.004 22PASB0 (GP667-3D) SATA III 64MB LF F/ W:51.0AB51" "HDD WD 3.5"" 5400rpm 2000GB WD20EARS- KH.02K08.006 22MVWB0(GP667-3D) SATA II LF F/W:51.0AB51" "HDD WD 3.5"" 5400rpm 2000GB WD20EARX- KH.02K08.007 22PASB0(GP667-3D) SATA III LF F/W:51.0AB51"...
  • Page 120 Exploded Category Part Number Acer P/N Diagram Item ODD PLDS BD COMBO HH DL 12X DH-12E3SH KO.0120F.001 LF+HF Black Bezel SATA (HF+Win7) ODD HLDS BD RW HH 8X BH38N Black Bezel KU.0080D.061 SATA HF +Win7 ODD PLDS BD RW HH DL 8X DH-8B2SH LF+HF KU.0080F.018 Black Bezel SATA (Win7+HF) ODD HLDS Super-Multi DRIVE HH 16X GH70N...
  • Page 121 Exploded Category Part Number Acer P/N Diagram Item Modem D-1156E#/A10A, Modem PCI-Ex1 card, LSI FX.10100.002 Universal Modem (PCI-E) 56K V.92 - Concorde (C40) WLAN WN7601R, Ralink RT3090, 802.11b/g/n 1x1 NI.10200.037 WLAN PCI-E x1 card External Speaker JS speaker USB MS1238UA with new acer logo SP.10600.048 JS speaker USB MS1238UA with new acer logo ( SP.10600.049...
  • Page 122 Exploded Category Part Number Acer P/N Diagram Item Lite-on mouse RF2.4 SM-9063B black;with new MS.11200.122 acer logo;without battery Lite-on mouse USB SM-9020B black;with new MS.11200.123 acer logo Keyboard Keyboard LITE-ON SK-9660B RF2.4 Black US KB.RF40B.167 with new acer logo Keyboard LITE-ON SK-9660B RF2.4 Black KB.RF40B.168 Traditional Chinese with new acer logo Keyboard LITE-ON SK-9660B RF2.4 Black...
  • Page 123 Exploded Category Part Number Acer P/N Diagram Item Keyboard LITE-ON SK-9660B RF2.4 Black KB.RF40B.187 Norwegian with new acer logo Keyboard LITE-ON SK-9660B RF2.4 Black KB.RF40B.188 Hebrew with new acer logo Keyboard LITE-ON SK-9660B RF2.4 Black Polish KB.RF40B.189 with new acer logo Keyboard LITE-ON SK-9660B RF2.4 Black KB.RF40B.190 Slovenian with new acer logo...
  • Page 124 Exploded Category Part Number Acer P/N Diagram Item Keyboard LITE-ON SK-9660B RF2.4 Black KB.RF40B.209 Spanish Latin without battery;with new acer logo Keyboard LITE-ON SK-9621B USB Black US with KB.USB0B.448 new acer logo Keyboard LITE-ON SK-9621B USB Black KB.USB0B.449 Traditional Chinese with new acer logo Keyboard LITE-ON SK-9621B USB Black KB.USB0B.450 Simplified Chinese with new acer logo...
  • Page 125 Exploded Category Part Number Acer P/N Diagram Item Keyboard LITE-ON SK-9621B USB Black Hebrew KB.USB0B.469 with new acer logo Keyboard LITE-ON SK-9621B USB Black Polish KB.USB0B.470 with new acer logo Keyboard LITE-ON SK-9621B USB Black KB.USB0B.471 Slovenian with new acer logo Keyboard LITE-ON SK-9621B USB Black Slovak KB.USB0B.472 with new acer logo...
  • Page 126 Exploded Category Part Number Acer P/N Diagram Item Keyboard LITE-ON SK-9611 PS/2 Black KB.PS20B.158 Traditional Chinese with new acer logo Keyboard LITE-ON SK-9611 PS/2 Black Simplified KB.PS20B.159 Chinese with new acer logo Keyboard LITE-ON SK-9611 PS/2 Black US KB.PS20B.160 International with new acer logo Keyboard LITE-ON SK-9611 PS/2 Black Arabic/ KB.PS20B.161 English with new acer logo...
  • Page 127 Exploded Category Part Number Acer P/N Diagram Item Keyboard LITE-ON SK-9611 PS/2 Black Slovenian KB.PS20B.180 with new acer logo Keyboard LITE-ON SK-9611 PS/2 Black Slovak KB.PS20B.181 with new acer logo Keyboard LITE-ON SK-9611 PS/2 Black Russian KB.PS20B.182 with new acer logo Keyboard LITE-ON SK-9611 PS/2 Black KB.PS20B.183 Hungarian with new acer logo...
  • Page 128 Exploded Category Part Number Acer P/N Diagram Item Keyboard PRIMAX KBRF36211 RF2.4 Black US KB.RF40P.147 International with new acer logo Keyboard PRIMAX KBRF36211 RF2.4 Black KB.RF40P.148 Arabic/English with new acer logo Keyboard PRIMAX KBRF36211 RF2.4 Black KB.RF40P.149 Thailand with new acer logo Keyboard PRIMAX KBRF36211 RF2.4 Black KB.RF40P.150 Spanish with new acer logo...
  • Page 129 Exploded Category Part Number Acer P/N Diagram Item Keyboard PRIMAX KBRF36211 RF2.4 Black KB.RF40P.169 Russian with new acer logo Keyboard PRIMAX KBRF36211 RF2.4 Black KB.RF40P.170 Hungarian with new acer logo Keyboard PRIMAX KBRF36211 RF2.4 Black KB.RF40P.171 Greek with new acer logo Keyboard PRIMAX KBRF36211 RF2.4 Black KB.RF40P.172 Danish with new acer logo...
  • Page 130 Exploded Category Part Number Acer P/N Diagram Item Keyboard PRIMAX KB36211 USB Black US KB.USB0P.220 International with new acer logo Keyboard PRIMAX KB36211 USB Black Arabic/ KB.USB0P.221 English with new acer logo Keyboard PRIMAX KB36211 USB Black Thailand KB.USB0P.222 with new acer logo Keyboard PRIMAX KB36211 USB Black Spanish KB.USB0P.223 with new acer logo...
  • Page 131 Exploded Category Part Number Acer P/N Diagram Item Keyboard PRIMAX KB36211 USB Black Russian KB.USB0P.242 with new acer logo Keyboard PRIMAX KB36211 USB Black KB.USB0P.243 Hungarian with new acer logo Keyboard PRIMAX KB36211 USB Black Greek KB.USB0P.244 with new acer logo Keyboard PRIMAX KB36211 USB Black Danish KB.USB0P.245 with new acer logo...
  • Page 132 Exploded Category Part Number Acer P/N Diagram Item Keyboard PRIMAX KB36111 PS/2 Black Arabic/ KB.PS20P.208 English with new acer logo Keyboard PRIMAX KB36111 PS/2 Black Thailand KB.PS20P.209 with new acer logo Keyboard PRIMAX KB36111 PS/2 Black Spanish KB.PS20P.210 with new acer logo Keyboard PRIMAX KB36111 PS/2 Black KB.PS20P.211 Portuguese with new acer logo...
  • Page 133 Exploded Category Part Number Acer P/N Diagram Item Keyboard PRIMAX KB36111 PS/2 Black KB.PS20P.230 Hungarian with new acer logo Keyboard PRIMAX KB36111 PS/2 Black Greek KB.PS20P.231 with new acer logo Keyboard PRIMAX KB36111 PS/2 Black Danish KB.PS20P.232 with new acer logo Keyboard PRIMAX KB36111 PS/2 Black Czech KB.PS20P.233 with new acer logo...

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