Meter Reset Mode - Emerson Rosemount 3410 Series Maintenance And Troubleshooting Manual

Troubleshooting
January 2024
2.3.2 Maintenance logs or trend files are not created
When using Excel
created.
Potential cause
If the Inspection sheet of the Maintenance Log file or the Charts sheet of a Trend file is
not generated, it is probably because Excel is not configured to allow MeterLink
Visual Basic
Recommended actions
2.3.3 Microsoft
Potential cause
In order for the Excel Log/Export options to be available, Excel must be installed on the
machine and at least one printer must be installed under Windows
If Excel is installed and you have printers installed, but the Excel option is still unavailable, it
may be because Excel cannot access the printer driver information of the Windows default
printer. If the Windows default printer is a network printer and you are not currently
connected to the network, then Excel will most likely not be able to access the printer
driver information, and MeterLink
Recommended actions
2.4

Meter reset mode

For Rosemount
configure the meter back to default conditions.
There are two supported modes: Reset users and Cold start meter. Reset users will delete
all users in the user database and restore the factory default administrator username
and password. Cold start meter will return the entire meter configuration back to default
settings, clear all logs, delete all users in the user database, and restore the factory default
administrator username and password.
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, some of the worksheets in the Maintenance Logs or Trend files are not
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script that generates the page.
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1. To enable Excel to work with MeterLink, go to File → Options.
2. Under the Trust Center tab, click Trust Center Settings.
3. Under the Macro Settings tab, select Trust access to the VBA project object
model.
Excel log/export options are not available
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1. Install a local printer on your machine tied to LPT1.
The local printer driver you install can be for any printer, and the printer does
not actually have to exist or be connected to the PC.
2. If you install a local printer, you can configure MeterLink to temporarily change
your Windows default printer over to this local printer while running MeterLink.
Do this by selecting this local printer for the Override system default printer
selection in the Program Settings dialog.
MeterLink will automatically change the Windows default printer to the selected
override printer when it starts and will reset the Windows default printer back to
its original printer when it closes.
Series 3410 Firmware v1.60 and later, the meter supports a reset mode to
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Maintenance and Troubleshooting Manual
cannot use Excel to generate reports or logs.
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00809-0600-3104
to run the
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.
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Emerson.com/Rosemount