Meter Reset Mode - Emerson Rosemount 3814 Maintenance And Troubleshooting Manual

Troubleshooting
January 2023
2.4

Meter reset mode

For Rosemount Series 3810 Firmware v1.60 and later, the meter supports a reset
mode to configure the meter back to default conditions.
There are two supported modes: Reset users and Cold start meter. Reset
users will delete all users in the user database and restore the factory default
administrator username and password. Cold start meter will return the entire
meter configuration back to default settings, clear all logs, and delete all users
in the user database and restore the factory default administrator username and
password.
Prerequisites
• The default password is Administrator-XXXXX where XXXXX is the non-zero
padded CPU serial number which can be found on a label on the CPU Module.
• Before proceeding, if you can still connect to the meter, it is recommended
that you collect the meter configuration using the Edit → Compare
Configuration screen and export the user database using the Meter → Manage
Users dialog box.
• The WRITE PROT switch must be off in order to cold start the meter. The users
can be reset with the switch on or off.
Procedure
1. Attach your computer with MeterLink
2. To put the meter in reset mode, transition the Port A Override switch on the
3. Within the two minutes, connect to the meter with MeterLink. A Meter
4. Click the desired option to either Reset users or Cold start meter. MeterLink
5. Connect to the meter again using the default administrator username and
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using the appropriate cable.
CPU module from the Off position to the On position three times within five
seconds and leave the switch in the On position after the third transition.
Tip
Use a retractable ball point pen with the ball point retracted as a tool to
transition the switch.
The meter will stay in this reset mode for two minutes or until the Port A
Override switch is turned off.
Reset Mode is enabled dialog box will appear.
will prompt you to confirm the operation.
Once the operation is confirmed, the meter will begin the selected reset
operation. MeterLink will disconnect from the meter once the operation has
completed.
go to Meter → Manage Users to setup new users and change the default
password for the administrator user.
• For added security, the default username for the administrator user can
be changed as well.
Maintenance and Troubleshooting Manual
to the meter that requires a reset
™
Emerson.com/Rosemount
00809-0100-3814