Xerox Phaser 6125 User Manual page 85

Symptom
Toner smears when
rubbed
Blank pages
Hair-like marks appear
in or around black
half-tone printing
Shadows appear
around areas of dense
black printing
Color around the edge
of printing is incorrect
Colored dots are
printed at regular
intervals (about 28 mm)
Reason/Action
The paper is damp.
Replace the paper. See About Paper
The paper is outside the recommended specification range.
Replace the paper with a recommend size and type, and confirm that your
print driver settings are correct. See
The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace
if necessary.
The fuser is old or damaged.
Replace the fuser.
Two or more sheets may be feeding at once.
Remove the paper stack from the tray, fan it, and reinsert it.
The toner cartridges are not Xerox toner cartridges.
Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace
if necessary.
The transfer unit is old or damaged.
Replace the transfer unit.
The high-voltage supply is defective.
See the Xerox Support website, www.xerox.com/office/6125support, for
assistance.
The paper was left unwrapped for a long time (especially in a dry
environment).
Replace the paper. See About Paper
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that
your print driver settings are correct. See
The transfer unit is old or damaged.
Replace the transfer unit.
The color registration is incorrect.
Adjust the color registration. See
The imaging unit is dirty.
Clean the imaging unit.
Phaser® 6125 Color Laser Printer
6-4
Print-Quality Problems
on page 4-5.
About Paper on page 4-5.
on page 4-5.
About Paper on page 4-5.
Color Registration on page 6-6.