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Symptom
Printed color does not
match screen colors.
Black and white is
printing instead of
expected color printing.
Color print quality is
poor.
Previous Page
Cause and Solution
• The color print cartridge has run out of one
or more inks. Install a new cartridge. See
Replacing the Ink Cartridge on page
• The print head may need cleaning. See
Print Cartridge Nozzle Test on page
• The print settings may be incorrect. Check
Document Type setting in the printer
driver Document/Quality dialog. See
Main Tab on page
5-9.
• A black cartridge may be installed instead
of a color cartridge. Replace with a color
cartridge. See
Replacing the Ink
Cartridge on page
8-18.
• Ensure that you are using the correct type
of paper.
• Ensure that the Paper Type setting is
correct for the type of paper loaded. See
Main Tab on page
5-9.
• Change the Print Quality setting to High or
Normal. See
Main Tab on page
7-26
8-18.
8-9.
5-9.
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