Omron Avail Instruction Manual page 29

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Troubleshooting
If this happens...
Possible causes...
Power cut off during
Is the battery charge
use.
extremely low?
Is the indicator light
on orange?
The device power will
automatically turn off
10 minutes after:
• the therapy is
completed
• the pad has been
removed from your
body
• the therapy has
been paused
The adhesive side
Have you removed
of the pad does not
the transparent film
stick to skin.
from the adhesive
surface of the pad?
Is the pad wet? Or is
your skin wet?
EN28
Try this solution...
Recharge the battery fully.
Check if the therapy has already
finished or been paused.
Check if the pad is placed on your
body correctly.
Peel off the film on the adhesive
surface of the pad.
Air dry the adhesive surface of the pad
or skin.
If this happens...
Possible causes...
The adhesive side
The adhesive surface
of the pad does not
of the pad may be
stick to skin.
damaged.
Is there too much hair
on your skin?
Were the pads
stored under high
temperature, high
humidity or direct
sunshine?
Unable to tap
Are the pads properly
"START" button.
placed on the body?
Is the device properly
attached to the pad?
Have you removed
the transparent film
from the adhesive
surface of the pad?
Try this solution...
Replace the pad.
Shave the immediate area for proper
pad adhesion.
Replace the pad.
Refer to "Pad Placement" on page
EN15 and place correctly.
Remove the device from the pad, then
attach the device to the pad properly.
Peel off the film from the adhesive
surface of the pad.

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