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Response To A Call
When the 1182 answers, your caller
hears either a pre-recorded Main Greet-
ing ("No one is available to take your
call. *Y) or your custom Main Greeting.
The caller responds to the Main Greet-
ing by selecting a mailbox using the ap-
propriate key on the telephone (rotary
phone users will be routed to mailbox 1
to leave a message). The caller then
hears either the pre-recorded Mailbox
Greeting ("Please leave your message af-
ter the tone.' or personalized greeting
such as: "Hi, this is Mike. | can't an-
swer your call at this time, but leave
your name and number and I'll get back
to you."
A caller can return to the Main Greeting
by pressing [0] while in any mailbox.
Call Forward Operation
When a caller selects a mailbox set for
Call Forward, the unit prompts: "To re-
cord a message,
press O. To forward
your call, press 1." \f the caller presses
{1] the
1182 then uses the second line
to dial and forward the call.
Pager Notify/Remote Notify
If Call Forward, Pager Notify, and Re-
mote Notify are all activated, the caller
will not be offered the Pager Notify
and/or Remote Notify options unless the
caller presses [0] to leave a message or
if the Call Forward attempt was unsuc-
cessful.
Specific operation depends on the inter-
action of Call Forward, Remote Notify
and Pager Notify features as described
below:
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1. If Remote Notify and Pager Notify are
both off, the caller hears the Mailbox
Greeting and can leave a message.
2. If Remote Notify is on, the caller is
prompted:
"If your message is ur-
gent, press 1. If your message is not
urgent, press 2." If the caller presses
[1], the unit calls the Remote Notify
number (after the caller leaves a mes-
sage and hangs up), and informs the
owner of an urgent message. If the
caller presses [2], the 1182 takes
the message
without informing the
owner.
3. If just Pager Notify is on, the caller is
prompted:
"To leave a message,
press 2. To call forward to pager,
press 3." If the caller presses [2], the
unit plays the Mailbox Greeting and
takes a message. If the caller presses
[3], the call is forwarded to the pager
service.
4. If Remote Notify and Pager Notify are
both on, the caller is prompted "/f
your message is urgent, press 1. If
your message is not urgent, press 2.
To call forward to pager, press 3."
\f
the caller presses [3], the call is for-
warded to the pager number.
In Case of Difficulty
Check this section if your 1182 does
not work properly. If the suggestions
here don't help, call our National Service
Center at 1-800-222-3111.
Display Screen Remains Blank.
e
Check the line cord connections on
the back of the unit and at the wall
outlet.
e
Move the AC adapter to another wall
outlet.
No Messages Received.
e Check Main Greeting to see if your
mailbox is offered.
e Check all line cord connections at
both the wall jack, the telephone, and
the 1182.
If you have a message consisting of
telephone ringing, it is the result of a
failed Call Forward attempt where the
caller did not wait to be routed to
your voice mailbox.
Messages are incomplete.
e Check Maximum Message Time.
e Check Maximum Number of Mes-
sages Received.
No Calls Forwarded.
e Make sure both lines are plugged in.
e Check Call Forwarding number.
No Voice Prompting Can Be
Heard.
e Make sure the VOLUME switch is
turned up high enough so as to be
audible.
If You Press a Function Button
and Nothing Happens.
+
Make certain that the panel is either
fully up or down.
e The 1182 could be taking a message.
Low Battery Icon Remains On.
e Make sure batteries are installed cor-
rectly.
e If icon remains on, replace the battery
with a new battery.
` System Does Not Respond to
Remote Commands.
e Check power to the unit.
+ Make sure you are calling from a
touch tone phone. When you dial a
number, you should hear tones. If you
hear clicks instead, the phone is not a
touch tone phone.
e There may be noise interference on
the phone line you are using. Press
firmly on the numbers.
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