Reading A Visual Voicemail Text Transcript; Calling Back A Visual Voicemail Sender - Avaya J159 Manual

Reading a Visual Voicemail text transcript

About this task
You can convert a voicemail message to a text transcript and read it from your phone screen. If a
voice message does not have a transcript, or the transcription is in progress, the phone displays
an error message. Transcripts are available in the English language.
Before you begin
Your Visual Voicemail inbox must contain voice messages.
Procedure
1. Press Main menu > Applications > Visual Voicemail.
2. (Optional) Enter your passcode.
3. Toggle to Inbox and press Select.
The phone displays the list of voice messages.
4. Scroll to the message you want to convert to text and press Option.
5. Scroll to Voicemail To Text and press Select.
The phone displays the voicemail text in a separate message box.
6. (Optional) To go back to the voice messages list, press Back.

Calling back a visual voicemail sender

About this task
Use this procedure to immediately call back the sender of a voicemail you receive from the Visual
voicemail menu. If there is an active call, it is placed on hold when you initiate a callback. If there
are no free call appearances, the phone displays the following error message: All lines are
in use.
Before you begin
Make sure there is at least one voicemail message in your Visual voicemail inbox.
Procedure
1. Navigate to Main menu > Applications > Visual Voicemail > Inbox and press Select.
2. Do one of the following:
• Scroll to the voicemail whose sender you want to call back and press the Call back soft
key.
• Scroll to the voicemail whose sender you want to call back and select Option > Call
Back.
January 2024 Using Avaya J159 SIP IP Phone in Avaya Cloud Office
Comments on this document? infodev@avaya.com
Visual Voicemail
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