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Troubleshooting
Problem
I get noise, static, or
weak signal even when
I'm near the telephone
base.
My calls fade or cut in
and out while I'm using
my handset.
Suggestion
• Other electronic products can cause interference with your
cordless telephone. Try installing your telephone away
from these types of electronic devices: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms,
room monitors, televisions, personal computers, kitchen
appliances and other cordless telephones.
• Microwave oven operates on the same frequency as your
telephone. It is normal to experience static on your telephone
while the microwave oven is running. Do not install this
telephone in the same outlet or near the microwave oven.
• If your telephone is plugged in with a modem or surge
protector, plug the telephone (or modem/surge protector)
into a different location. If this solves the problem, re-locate
your telephone or modem farther apart from one another,
or use a different surge protector.
• Relocate your base unit to a higher location. The telephone
will likely get better reception if not installed in a lower
area.
• If the other telephones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
• Other electronic products can cause interference with your
cordless telephone. Try installing your telephone as far away
from these types of electronic devices as possible: wireless
routers, radios, radio towers, pager towers, cell phones,
intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless telephones.
• Microwave oven operates on the same frequency as your
telephone. It is normal to experience static on your telephone
while the microwave oven is running. Do not install this
telephone in the same outlet or near the microwave oven.
• If your telephone is plugged in with a modem or surge
protector, plug the telephone (or modem/surge protector)
into a different location. If this solves the problem, re-locate
your telephone or modem farther apart from one another,
or use a different surge protector.
• Relocate your telephone base to a higher location. The
telephone will get better reception if not installed in a lower
area.
• If the other telephones in your home are having the issue,
the problem is in your wiring or local service.
36
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