LG WM6998HBA.ABLEEUS Owner's Manual page 57

Problem
Water being added The washer may be diluting laundry additives to add to the wash load.
after the washer has
• Normal operation
already begun to
operate
Rattling and Foreign objects, such as keys, coins, or safety pins may be in the drum or pump.
clanking noise
• Stop the washer, check the drum and the drain filter for foreign objects.
• If the noise continues after the washer is restarted, call for service.
Thumping sound Heavy wash loads may produce a thumping sound.
• This is normal, but if the sound continues, the washer is probably out of balance. Stop and
Wash load may be out of balance.
• Pause the cycle and redistribute the load after the door unlocks.
Vibrating noise Packaging materials were not removed.
• See Unpacking and Removing Shipping Material in INSTALLATION.
Wash load may be unevenly distributed in the drum.
• Pause the cycle and redistribute the load after the door unlocks.
Not all leveling feet are resting firmly and evenly on the floor.
• See Leveling the Washer in INSTALLATION.
Floor is not rigid enough.
• Make sure that the floor is solid and does not flex. See Flooring in INSTALLATION.
Squeaking noise Packaging materials were not removed.
• See Unpacking and Removing Shipping Material in INSTALLATION.
Banging noise when Plumbing in the home moves or flexes when the water valves in the washer shut off.
the washer is filling
• Water hammer is not caused by a defect in the washer. Install water hammer arrestors
with water. (Water
hammer)
Household water supply pressure is very high.
• Adjust household water supply regulator to a lower pressure or contact a plumber.
Operation
Problem
Water Leaking Hoses are not connected correctly.
• Check hoses and connectors for leaks, cracks, and splits.
• Check and tighten hose connections.
House drain pipes are clogged.
• The washer pumps out water very rapidly. Check for water backing up out of the drain pipe
• Contact a plumber to repair drain pipe.
Drain hose has come out of the drain connector or is not inserted far enough.
• Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain.
• For smaller drain pipes, insert the drain hose into the pipe as far as the drain hose flange.
redistribute wash load.
(purchased separately at hardware or home improvement store) between the fill hose and
the washer for best results.
during drain. If water is seen coming out of the drain, check for proper drain hose
installation and check for restrictions in the drain.
For larger drain pipes, insert the drain hose into the pipe 1 - 2 inches past the flange.
Possible Cause & Solution
Possible Cause & Solution
TROUBLESHOOTING 57