LG WM6998HBA.ABLEEUS Owner's Manual page 56

56 TROUBLESHOOTING
Problem
Infrared sensor error
ezDispense Error Messages
Problem
Check det. Tank
No detergent
Check soft. Tank
No softener
TM
ezDispense error
Drawer open
Noises
Problem
Clicking
Spraying or hissing
Humming or
Gurgling
Water sloshing
Water being added
after the washer has
already begun to
operate
IR sensor inside the fan motor is malfunctioning.
• Unplug the product and call for service.
The amount of liquid detergent in the detergent reservoir did not decrease.
After putting the detergent into the detergent reservoir, it was left for a long time and
the detergent hardened.
• Clean the detergent reservoir thoroughly, fill it with liquid detergent, install it in the
drawer, and run a wash cycle. If the error is displayed continuously, call for service.
The automatic detergent injection function does not work properly.
• Call for service.
The amount of fabric softener in the softener reservoir did not decrease.
After putting the fabric softener into the softener reservoir, it was left for a long time
and the fabric softener hardened.
• Clean the softener reservoir thoroughly, fill it with liquid fabric softener, install it in the
drawer, and run a wash cycle. If the error is displayed continuously, call for service.
The automatic softener injection function does not work properly.
• Call for service.
The ezDispense did not work properly.
• Call for service.
The washer was operated without completely closing the drawer.
The drawer was opened during the washer operation.
• Push the drawer completely closed. If the error is displayed continuously, call for service.
Door lock sounds when the door locks or unlocks.
• Normal operation
Water spraying or circulating during the cycle
• Normal operation
Drain pump is pumping water from the washer at times during a cycle.
• Normal operation
A liquid in the balance ring around the pulsator helps the basket spin smoothly.
• Normal operation
The washer adapts to the load size and type to add more water to the cycle as needed.
• Normal operation
The wash load may be unbalanced. If the washer senses that the load is unbalanced, it
will stop and refill to redistribute the load.
• Normal operation
Possible Cause & Solution
Possible Cause & Solution
Possible Cause & Solution