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Troubleshooting
Problem
Possible cause
Brown streaks or
Boilovers have been cooked
specks.
onto the surface.
Areas of
Mineral deposits from
discoloration with
water and food have been
metallic sheen.
left on the surface of the
cooktop.
"Cracking" or
This is the sound of the
"popping" sound.
metal heating and cooling
during both the cooking
and self-cleaning functions.
62 English
OVEN
Solution
• Wait until the surface
cools down. Then, use a
The oven will
single-edge razor-blade
not turn on.
scraper at approximately
a 45° angle against the
glass surface to remove
the soil.
• See the section on the
care and cleaning of the
glass cooktop on page
56.
• Remove using a ceramic-
glass cooktop cleaning
cream.
• Use cookware with
clean, dry bottoms.
Clean the cooktop with a
ceramic cleaning agent
The oven light
regularly every week.
will not turn
on.
This is normal operation,
and not a system failure.
Use the range as usual.
The appliance
will not turn
on.
Problem
Possible cause
The range is not completely
plugged into the electrical
outlet.
A fuse in your home may be
blown or a circuit breaker
may have tripped.
The oven controls have been
set improperly.
The oven is too hot.
Incomplete service wiring.
Power outage.
The light bulb is loose or
defective.
The switch operating the light
is broken.
The appliance is not
completely plugged into the
electrical outlet or a fuse in
your home may be blown or
a circuit breaker may have
tripped.
Incomplete service wiring.
Power outage.
Solution
Make sure the electrical
plug is inserted into a live,
properly grounded outlet.
Replace the fuse or reset the
circuit breaker.
See the chapter on operating
the oven starting on page 29.
Allow the oven to cool.
Call for service.
Check to see if the house
lights will turn on. If
necessary, call your local
electric company for service.
Tighten or replace the bulb.
Call for service.
Make sure the power cord is
plugged into a live, properly
grounded outlet. Check the
fuse and circuit breakers.
Call for service.
Check to see if the house
lights will turn on. If
necessary, call your local
electric company for service.
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