Problems With Your Steam Generator - TEFAL Actis Manual

Problems with your steam generator?

PROBLEMS
The steam generator does not switch on
or the iron indicator light and the «ON-
OFF» light are not lit up.
Water runs out of the holes in the sole-
plate.
Water streaks appear on the linen.
White streaks come through the holes in
the soleplate.
Brown streaks come through the holes in
the soleplate and stain the linen.
The soleplate is dirty or brown and may
stain the linen.
There is no steam or there is little steam.
The red «tank empty» button is flashing
even though the tank has been filled.
Steam comes out around the boiler rinse
cap.
Steam or water is coming out from under
the appliance.
The «Anti-scale» button is flashing even
though the collector has been rinsed.
The soleplate is scratched or damaged.
If you have any problems or queries please call our Customer Relations team first for expert help and advice:
0345 602 1454 - UK
The appliance is not switched on.
The «AUTO-OFF» system has activated
after 30 minutes of non-use and has swit-
ched off your steam generator.
The soleplate is not hot enough.
The water has condensed in the pipes
because you are using steam for the first
time or you have not used it for a few
minutes.
Your ironing board cover is soaked with
water as it is not suited to the power of a
steam generator.
Scale is coming out of the boiler because it
is not being rinsed regularly.
You are using chemical descaling agents
or additives in the water for ironing.
Your linen is not rinsed sufficiently or you
have ironed a new garment before wash-
ing it.
You are using starch.
The water tank is empty (red warning light
flashing).
You have not pressed the «OK» restart but-
ton.
The boiler rinse cap is not tightened
correctly.
The boiler rinse cap seal is damaged.
The appliance is faulty.
You have not pressed the «OK» restart but-
ton.
You have put your iron down on a metal
iron rest or you have ironed over a zip or
metal fastener.
Your have cleaned your soleplate with an
abrasive or metal pad.
(01) 677 4003 - Ireland
1800137335 - 40/15
CAUSES
or consult our website - www.tefal.co.uk
SOLUTIONS
Check that the appliance is plugged in
correctly to a working power socket and
that it is switched on. Press the «ON-OFF»
button.
Press the «ON-OFF» restart button located
under the control panel.
Wait for the thermostat light to stop flas-
hing before activating the steam control.
Press the steam button while holding your
iron away from the ironing board until the
steam starts to come out.
Ensure that you have a suitable (vented
mesh) ironing board).
Rinse the boiler (see § descaling your
steam generator).
Never add any products to the water tank
(see § What water can I use?).
Ensure linen is rinsed thoroughly to
remove any soap deposits or chemicals on
new garments which may be sucked up by
the iron.
Always spray starch on the reverse side of
the fabric to be ironed.
Fill the water tank and press the «OK» until
the light goes out.
Press the «OK» restart button on the
control panel.
Tighten the boiler rinse cap but do not
overtighten it.
Contact an Approved Service Centre.
Stop using the steam generator and
contact an Approved Service Centre.
Press the «OK» restart button located
under the control panel.
Always stand the iron upright or on the
iron rest. Do not iron over a zip or metal
fastener.
See chapter «Cleaning the soleplate».