Troubleshooting - Lorex P10 LNZ44P12 Instruction Manual

4mp ip ptz camera
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9 Troubleshooting

There is no picture at night.
Camera is capable of seeing in extremely low light conditions (0.1
Lux), but it cannot see in total darkness. It is recommended to in-
stall the camera where there is some
ambient light (e.g. street lighting, starlight, moonlight, etc.) or
leave a light on in the area where the camera is installed.
No image at startup.
The camera may take up to 1 minute to power up after being con-
nected to the NVR. Wait 2 minutes before following steps below.
Check to ensure your camera is properly connected (see 3 Con-
necting the Camera, page 4).
If you are using a PoE switch, it must be PoE+ rated (PoE class 4).
Standard PoE switches are not adequate to power the camera.
PoE+ switches are available for purchase on
lorextechnology.com
el) or ACCLPS281B (8–channel model)).
Ensure the camera is connected to a router on the same network
as the NVR.
If the camera is connected to the LAN, you must search your net-
work for cameras using the NVR. See your NVR's instruction man-
ual for details.
Make sure that the cable run is within the limitations specified in 3
Connecting the Camera, page 4. All Ethernet cables must be rated
CAT5e or higher.
If using the included power adapter, connect it to a different outlet.
Ethernet cable may be damaged or not connected properly. Check
your cable run or try a different cable.
Reset the camera to factory default settings. See 10 Inserting the
microSD Card (Optional) and Resetting the Camera for details.
No image or camera image is unclear.
#; r. 4.0/47037/47040; en-US
(model #: ACCLPS241B (4–channel mod-
37

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