BEFORE YOU CALL FOR SERVICE...
Troubleshooting Tips
Possible Cause
Not draining
Not spinning
Not agitating
Pump clogged
Drain hose is kinked or
Household drain may be
clogged
Drain hose siphoning;
down the drain
Door gasket is damaged
Door gasket not damaged
Check back left of washer
for water
What To Do
run drain & spin or rinse
& spin.
• Increase load size if
washing small load
containing heavy and
light items.
• See page 26 on how to
clean the Pump Filter.
• Straighten drain hose and
make sure washer is not
sitting on it.
• Check household
to call a plumber.
• Ensure there is an air gap
between hose and drain.
• Check to see if gasket
Objects left in pockets
may cause damage to
the washer (nails, screws,
pens, pencils).
door when the door is
opened. This is a normal
• Carefully wipe o ffrubber
door seal. Sometimes
dirt or clothing is left in
this seal and can cause a
small leak.
condition. Use less
detergent.
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