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Frequently asked
questions
Below are the questions most frequently
asked about the cordless telephone.
If you cannot find the answer to your
question, visit our website at
www.vtechphones.eu.
Make sure the telephone base is installed
My telephone
properly, and battery is installed and
does not work
charged correctly. For optimum daily
at all.
performance, return the handset to the
telephone base after use.
Disconnect the telephone line cord from
your telephone and connect it to another
telephone. If there is no dial tone on
that other telephone either, then the
telephone line cord may be defective. Try
installing a new telephone line cord.
The display
shows No line. I
If changing the telephone line cord does
cannot hear the
not help, the wall jack (or the wiring to this
dial tone.
wall jack) may be defective. Contact your
telephone service provider.
You may be using a new cable or VoIP
service, the existing telephone jacks in
your home may no longer work. Contact
your service provider for solutions.
Make sure there is a dial tone before
dialing. It is normal if the handset takes
a second or two to synchronize with the
telephone base before producing a dial
tone. Wait an extra second before dialing.
I cannot dial out.
Eliminate any background noise. Mute
the handset before dialing, or dial from
another room in your home with less
background noise.
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