Dell P3424WEB User Manual page 103

Problem What you
experience
No charging No charging
when using
USB Type-C
connection
to computer,
laptop, and so
on
Intermittent Intermittent
charging charging
when using
USB Type-C
connection to
computer,
laptop, and so
on
No network Network dropped
connection or Intermittent
Possible solutions
• Verify if the device can support one of 5 V/9
V/15 V/20 V charging profiles.
• Verify if the Notebook requires a >90 W
power adaptor.
• If the Notebook requires a >90 W power
adaptor, it may not charge with the USB
Type-C connection.
• Ensure that you use only Dell approved
adapter or the adapter that comes with the
product.
• Ensure that the USB Type-C cable is not
damaged.
• Check if the maximum power consumption of
device is over 90 W.
• Ensure that you use only Dell approved
adapter or the adapter that comes with the
product.
• Ensure that the USB Type-C cable is not
damaged.
• Do not toggle Off/On the power button
when network is connected, keeps the power
button On.
Troubleshooting | 103