Troubleshooting; Warranty - Bissell FEATHERWEIGHT CORDLESS XRT Manual

Troubleshooting

Below are some of the issues you may run into. If you don't see the issue you're experiencing
below, visit support.BISSELL.com.
Problem Possible Cause
Battery isn't fully charged.
Vacuum won't
Wrong charger is being used.
turn ON
Brush Roll is jammed.
Brush Roll needs to be reset.
Brush Roll
not turning
Broken Brush Roll.
Dirt Tank is full.
Dirt Tank isn't installed
properly.
Foot is loose.
Vacuum
cleaner has
low suction
Filters need cleaning.
Filters need replacing.
Clog or obstruction in foot
area.
Dirt Tank is full of debris.
Visible dirt Filter assembly is missing or
escaping from installed incorrectly.
cleaner
Dirt Tank installed incorrectly.
Wrong charger is being used.
Vacuum won't
charge
Hand vacuum may not be
installed in place properly.
Brush Roll stalled by debris.
Vacuum won't
turn on and
LED light is
solid red
Note: Any other servicing should be performed by an authorized service representative.

Warranty

1-Year limited warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691
for complete warranty information.
Remedies
Charge battery. Follow charging battery
instructions on page 3.
Be sure to use only the charger supplied with
your product. The label on the detachable hand
vacuum will list which charger can be used.
Remove obstruction. Follow instructions on
page 6.
Turn machine OFF and clean the Brush Roll and
Brush Roll endcap area following instructions
on page 6. The LED light will reset when the
machine is turned ON.
Visit BISSELL.com to order replacement parts.
Empty Dirt Tank.
Position Dirt Tank correctly and snap firmly into
place.
Make sure Foot is fully inserted into Body of
machine.
Follow filter instructions on page 5.
Visit BISSELL.com to order replacement parts.
Detach Foot from Body and look for and
remove clog from brush chamber.
Empty Dirt Tank.
Check filter for correct installation.
Position Dirt Tank correctly and snap firmly into
place.
Use only the charger that comes with the
machine.
Remove the hand vacuum and install it properly.
Turn machine OFF and clear the Brush Roll and
Brush Roll endcap area following instructions
on page 6. The LED light will reset when the
machine is turned ON.
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