Troubleshooting Your New Phone; Quick Re E Ence Chart - Uniden EXS 9966 Owner's Manual

QUICK REFERENCE CHART
If your phone is not performing to your expectations, please try these
simple steps before calling Uniden customer service at (800) 297-1023.
PROBLEM
The status LED
won't come on when
the handset is placed
in the base.
The audio sounds
weak and/or scratchy.
Can't make or
receive calls.
The handset doesn't
ring or receive a page.
The Caller ID does not
display.
SUGGESTION
Make sure the AC adapter is plugged into the base
and wall outlet.
Make sure the handset is properly seated in the base.
Make sure the charging contacts on the handset
and base are clean.
Make sure that the base antenna is in a vertical
position.
Move the handset and/or base to a different location
away from metal objects or appliances and try again.
Check both ends of the base telephone line cord.
Make sure the AC adapter is plugged into the base
and wall outlet.
Disconnect the AC adapter for a few minutes, then
reconnect it.
Place the handset back on the charging cradle for a
few seconds. The status LED blinks indicating
that the phone has been reset.
The Nickel-Cadmium battery pack may be weak.
Charge the battery on the base for 15-20 hours.
Be sure the antenna is in a vertical position.
The handset may be too far away from the base.
Place the base away from appliances or metal objects.
Place the handset back on the charging cradle for a
few seconds. The status LED blinks indicating
that the phone has been reset.
Make sure that the ringer switch is on.
The handset was picked up before the second ring.
The call was placed through a switch board.
Call your local telephone company to verify your
Caller ID service is current.
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