US Robotics USR5686E Quick Installation Manual

56k faxmodem windows 95, 98, me, nt, 2000, and xp

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Quick Installation Guide

Windows 95, 98, Me, NT, 2000, and XP

Operating Systems

part number R24.0492.00

Before You Begin

For the most recent product support informa-

tion, visit www.usr.com/support

www.usr.com/support.

www.usr.com/support

Before you begin, we recommend you

uninstall any other modems you may

have previously installed in your system.

Refer to your old modem's documenta-

tion for instructions.

The Installation CD-ROM includes the User

Guide for your modem. For further trouble-

shooting information and information on con-

tacting Technical Support, see the other side

of this Guide.

Your CD-ROM drive is usually D:\ but check

your system before you start to be sure. You'll

need to know that when you install the drivers

in Step 3.

Write the serial number of your new modem in

the box below. You will need the serial number

if you ever need to call our Technical Support

department. The serial number is located on

the bottom of the modem and on the modem's

box. Your modem's model number is 5686.

Make sure that your computer is shut down.

Turn off your computer and all peripheral de-

vices, and unplug your computer from its

power source.

Connect the modem to the computer.

Connect the 25-pin connector end of the modem cable (not

included) to the back of the modem and the other end to your

computer's serial port.

To find the serial port on the back of your computer, look for

COM, MODEM, RS-232,

, or SERIAL. Do not use the AUX,

GAME, LPT, or PARALLEL ports.

Connect the modem to an analog phone line

and plug in the modem's power supply.

Plug one end of the included phone cord into the TELCO jack on

the back of the modem (labelled

on the modem's underside)

and plug the other end into an analog telephone wall jack. When

you are not using the modem, you can use a telephone by plugging

the telephone's cord into the modem's

adapter jack. Plug the

power adapter into the modem's

jack and into a surge protector

or electrical outlet. Make sure to use the power adapter that came

with your modem, as others may be of different voltages and could

damage your modem. Turn on the modem by using the switch next

to the status lights. The CS light should illuminate.

If the CS light does not illuminate or other lights illuminate, make

sure that only DIP switches 3, 5, and 8 are in the on (down) posi-

tion. (The DIP switches are located next to the phone jacks on the

back of the modem.)

Install the drivers.

Turn on your computer and insert the Installation CD-ROM into

your CD-ROM drive. Follow the instructions below for your

specific operating system. To install V.92 features, refer to the

V.92 Features section of this Guide.

If you see a language selection screen, click Close

Close and

proceed with the on-screen instructions for your specific

operating system.

Windows 95 Users

• After the Update Device Driver Wizard or New Hardware Found

window detects your modem, click Next.

Next.

• When Windows locates the driver on the Installation CD-ROM,

click Finish.

Finish.

Finish. To install V.92 features, refer to the V.92 Fea-

Finish.

tures section of this Guide.

Some Windows 95 users might see a separate set of

screens. If the Update Device Driver Wizard or New Hard-

ware Found window does not immediately detect your

modem, perform the following steps:

• After the Update Device Driver Wizard or New Hardware

Found window detects a modem, select Driver from disk

Driver from disk

provided by manufacturer and click OK.

provided by manufacturer

OK.

provided by manufacturer

OK.

• Type D:\

D:\

D:\ and click OK.

D:\

OK.

OK. If your CD-ROM drive uses a different

letter, type that letter in place of the "D."

• When Windows locates the driver on the Installation CD-

ROM, click OK

OK to finish the installation. . . . . To install V.92

features, refer to the V.92 Features section of this Guide.

Windows 98 Users

• After the New Hardware Wizard detects your modem, click

Next.

• Select Search for best driver for your device (Recom-

Search for best driver for your device (Recom-

mended) and click Next

mended)

Next.

Specify a location

• Make sure there is a check mark by Specify a location

Specify a location

Specify a location and

type D:\

D:\

D:\ If your CD-ROM drive uses a different letter, type

D:\

that letter in place of the "D." If there are other search loca-

tions selected, click the check marks to remove them.

• Click Next

Next.

• When Windows locates the driver on the Installation CD-ROM,

click Next

Next to complete the installation, then click Finish

Finish

Finish.

Finish

When the installation is complete, you may close any open

windows. To install V.92 features, refer to the V.92 Features

section of this Guide.

Windows Me Users

• Windows Me will initially install a modem using the

driver included in Me. To install your driver, right-click the M M M M M y y y y y

Computer

Computer icon on your desktop and select Properties

Computer

Properties

Properties.

• Click the Device Manager

Device Manager

Device Manager tab and double-click Modems

Device Manager

Modems

Modems.

Modems

• Double-click the new Sportster

Sportster V V V V V .90 56K F

Sportster

.90 56K Faxmodem

.90 56K F

axmodem

axmodem, select

axmodem

the Driver tab, and click Update Driver

Update Driver.

Update Driver

• • • • • Be sure Automatic search for a better driver (Recom-

Automatic search for a better driver (Recom-

mended)

mended) is selected and click Next

Next. Windows will find the

updated driver on your Installation CD-ROM and install it.

• Click Finish

Finish to complete the installation. When the installa-

Finish

tion is complete, you may close any open windows. To install

V.92 features, refer to the V.92 Features section of this Guide.

Windows 2000 Users

Windows 2000 users must be in administrator mode to properly

add any new hardware.

• Windows 2000 will initially install a modem using the default

driver provided with Windows 2000. To install your modem,

right-click the My Computer

My Computer

My Computer icon on your desktop and click

My Computer

Properties

Properties.

• Click the Hardware

Hardware tab, select Device Manager

Hardware

Device Manager

Device Manager and then

double-click Modems

Modems

Modems.

Modems

Standard Modem

• Double-click Standard Modem

Standard Modem to see the modem's proper-

Standard Modem

ties, then click the Driver tab and select Update Driver

Update Driver

Update Driver.

Update Driver

• Click Next

Next.

• Make sure that only Search for a suitable driver for my

Search for a suitable driver for my

device (recommended) is selected, and click Next

device (recommended)

Next.

• Make sure CD-ROM drives

CD-ROM drives is selected, then click Next

CD-ROM drives

Next. When

Windows locates the driver on the Installation CD-ROM,

click Next

Next to complete the installation. A Digital Signature

† † † † †

Not Found warning may appear . If it does, click Y Y Y Y Y es es es es es to pro-

ceed with the installation.

• Click Finish

Finish

Finish to complete the installation. When the installa-

Finish

tion is complete, you may close any open windows. To install

V.92 features, refer to the V.92 Features section of this Guide.

Windows XP Users

Windows XP users must be in administrator mode to properly

add any new hardware.

• Windows XP will initially install a modem using the default

driver provided with XP. To install your modem, click Windows

Start, right-click the My Computer

Start

My Computer icon, and click Properties

My Computer

Properties

Properties.

Properties

• Click the Hardware tab and click Device Manager.

Device Manager.

• Under Modems, double-click U.S. R

U.S. Robotics 56K F

U.S. R

obotics 56K F

obotics 56K FA A A A A X E

obotics 56K F

X E

X EXT

X E

XT to

get the modem's properties.

• Click the Driver tab and select Update Driver

Update Driver

Update Driver.

• Make sure that Install from a list or specific location (Ad-

Install from a list or specific location (Ad-

vanced) is selected, and click Next

vanced)

Next.

• Select Don't search I will choose the driver to install

Don't search I will choose the driver to install

Don't search I will choose the driver to install and

Don't search I will choose the driver to install

click Next

Next.

• Make sure U.S. R

U.S. Robotics 56K F

U.S. R

obotics 56K FA A A A A X E

obotics 56K F

X EXT

X E

XT is selected and click

Have Disk

Have Disk.

Have Disk

• Type D:\

D:\ and click OK.

D:\

OK. If your CD-ROM drive uses a different

OK.

letter, type that letter in place of the "D."

• Make sure U.S. R

U.S. R

U.S. Robotics 56K F

obotics 56K F

obotics 56K FA A A A A X E

X EXT

X E

XT PnP

PnP

PnP is selected and click

Next. A Hardware Installation warning may appear . . . . . If it does,

† † † † †

click Continue Anyway

Continue Anyway

Continue Anyway to proceed with the installation.

• Click Finish

Finish

Finish to complete the installation. When the installation

Finish

is complete, you may close any open windows. To install V.92

features, refer to the V.92 Features section of this Guide.

Windows NT Users

Windows NT users must be in administrator mode to properly add

any new hardware.

Start

Settings

Control

• Click Windows Start

Start, point to Settings

Start

Settings, and then click Control

Settings

Control

Panel

Panel.

• Double-click Modems

Modems. When the Install New Modem screen

Modems

appears, click Next

Next to have Windows detect a standard modem.

• Click Change

Change

Change.

Change

• Click Have Disk

Have Disk. Type D:\

Have Disk

D:\

D:\ and click OK.

OK.

OK. If your CD-ROM drive

OK.

uses a different letter, type that letter in place of the "D."

• Select U.S. R

U.S. R

U.S. Robotics 56K F

obotics 56K F

obotics 56K FA A A A A X E

X E

X EXT

X E

XT and click OK

OK.

• Click Next

Next.

Finish

• Click Finish

Finish

Finish to complete the installation. When you see the

Modems Properties tab, you will see the COM port that is as-

signed to your modem.

• Click Close

Close. If the System Settings Change window appears,

click Y Y Y Y Y es

es es to restart your computer. When the installation is

es es

complete, you may close any open windows. To install V.92

features, refer to the V.92 Features section of this Guide.

V.92 Features

Would you like to install the ControlCenter

software?

The ControlCenter software allows you to configure your V.92

modem settings and automatically notifies you of any updates to

your modem's code.

• To install the ControlCenter software, keep the Installation CD-

ROM in your CD-ROM drive. If the Installation CD-ROM interface

does not run automatically, click Windows Start

Start

Start and then click

Start

Run. In the "Run" dialog box, type D:\setup.exe

Run

D:\setup.exe

D:\setup.exe. If your CD-

D:\setup.exe

ROM drive uses a different letter, type that letter in place of "D."

• Choose the Software

Software

Software option, select U.S. Robotics

U.S. Robotics

ControlCenter

ControlCenter, and then follow the on-screen

instructions to install the ControlCenter software.

Would you like to install the Internet Call

Notification software?

Internet Call Notification lets you take an incoming voice call

without dropping your Internet connection.

• To install the Internet Call Notification software, keep the

Installation CD-ROM in your CD-ROM drive. If the Installation

CD-ROM interface does not run automatically, click Windows

Start

Start and then click Run

Start

Run

Run. In the "Run" dialog box, type

Start

Run

D:\setup

D:\setup.exe

D:\setup

.exe. If your CD-ROM drive uses a different letter, type

.exe

that letter in place of "D."

• Choose the Software

Software

Software option, select U.S. Robotics Internet

Software

U.S. Robotics Internet

Call Notification

Call Notification, and follow the on-screen instructions to install

Call Notification

the Internet Call Notification software.

• At the Installation CD-ROM interface, click the Support

Support link.

Support

• Follow the on-screen instructions to register your modem and to

view the warranty information. If the Installation CD-ROM

interface does not run automatically, click Windows Start

Start

Start and

Start

then click Run

Run. In the "Run" dialog box, type D:\setup.exe

Run

D:\setup.exe

D:\setup.exe. If

Run

D:\setup.exe

your CD-ROM drive uses a different letter, type that letter in

place of "D."

• To register online, visit http://www.usr.com/productr

http://www.usr.com/productr

http://www.usr.com/productreg/

http://www.usr.com/productr

eg/

*This modem supports both the V.92 and V.90 ITU standards. For V.92, this modem is capable of receiving downloads at up to 56Kbps

and sending at up to 48Kbps. For V.90, this modem is capable of receiving downloads at up to 56Kbps and sending at up to 31.2Kbps.

Due to FCC regulations on power output, receiving speeds are limited to 53.3Kbps. Actual speeds may vary. Requires compatible

analog phone service and server equipment. See www.usr.com for details.

† † † † † U.S. Robotics has thoroughly tested this driver in conjunction with the supported hardware and has verified compatibility with

Windows XP and 2000.

trademarks of U.S. Robotics Corporation. Other company and product names may be trademarks of their respective companies. All

specifications subject to change without notice.

Summary of Contents for US Robotics USR5686E

Page 1 Connect the modem to the computer. Connect the 25-pin connector end of the modem cable (not included) to the back of the modem and the other end to your computer’s serial port. 56K* Faxmodem To find the serial port on the back of your computer, look for Quick Installation Guide COM, MODEM, RS-232, GAME, LPT, or PARALLEL ports.
Page 2 your PC. To determine if your modem is functioning properly, Troubleshooting repeat the steps above. If your modem is still not working, refer to the additional troubleshooting in this Guide. Having trouble with your modem? Try these basic troubleshooting steps first! If your modem is not listed and/or you do not see a series of commands and responses, make sure that your cables are attached correctly to your 1.

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US Robotics USR5686E Quick Installation Manual

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Summary of Contents for US Robotics USR5686E

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