Philips 55OLED936/96 User Manual page 53

power supply, the startup screen is showed at the
next startup. To switch on the display from standby,
press  on the remote control or on the display.
The standby light keeps on blinking
Disconnect the power cable from the power outlet.
Wait 5 minutes before you reconnect the power
cable. If the blinking reoccurs, contact Philips
Consumer Care.
OLED Screen Care
OLED Display is state of the art technology and
combined with our Picture Quality Engine it has won
an outstanding number of awards. To ensure that
your display always offers the best possible
performance, it will sometimes perform a display
clean-up process while in standby.
If you never put your display in standby, you will
regularly be notified by on screen messages that the
display needs to execute this clean-up process.
Please always follow those instructions. Repeatedly
postponing this process may result in image retention,
which may void your warranty.
Your display should be left in standby in order to
execute the cleaning process in the background.
We also recommend that you avoid continuously
displaying static images or static parts in moving
images (like news ticker bar, soccer scores, game
HUDs..).
Display refreshing
To protect the screen, OLED display need refreshing
process over time.
There are 2 types of refreshing process:
• Normal refreshing: This will take place automatically
and it takes about 10 minutes with display in standby
mode.
• Deep refreshing: This will take about 80 minutes and
need to be triggered by consumer. During the
process, a white color horizontal line will appear on
screen for a while.
To allow OLED display to perform refreshing
properly, please adhere to the following:
• For normal refreshing process to take place
automatically, always use remote control to switch off
the display and keep the display power plugged.
• When normal refreshing message is shown on the
screen, follow the onscreen recommended
instructions.
• For deep refreshing process, it can be activated
manually via Settings > General settings >
Advanced > OLED screen settings > Clear residual
image. A reminder message can also be shown to
request user to perform deep refreshing, please
follow the on-screen instructions and keep power
plugged to allow the whole process complete. It will
take 80 minutes. The deep refreshing process shall
only be done when residual image is seen on screen
even after 8 hours standby. Manually performing
Clear residual image too often may reduce OLED
display life time. However, it is important to allow the
refresh cycles, when requested by the display.
• Do not touch or apply pressure on the screen during
the refreshing process.
• Always use remote control to switch off the display
and keep the display power plugged on when
refreshing is triggered.
* Note: In order to enjoy the best picture quality this
process is essential. If the unit demonstrably did not
have the chance to complete a refreshing process on
a regular basis, we cannot accept any returns, repairs,
exchanges or warranty claims on behalf of image
residual phenomenon within and/or out of the
warranty period. This is also the case when the
display is used predominantly for gaming with static
content on the screen or other similar use cases that
implication-wise bear an increased risk for sustaining
burn-in effects. This is not in scope of the warranty.
Special Care for OLED display
Organic LED (OLED) may experience on-screen
image retention (due to the characteristics of the
material), when an image is continuously displayed
for a long period of time or the same image is
repeatedly displayed. So it is strongly recommended
to follow the instructions to take care of OLED
display:
• Do not display any still image continuously or
display the same image for more than 10 minutes.
• Recommend to use Standard, HDR Natural or
Dolby Vision Dark as picture style in normal home
viewing condition.
• Recommend to use OLED Contrast setting 50 or
below in picture settings when playing Game or
watching programmes with logos or clocks on any
parts of the screen.
• Switch off On Screen Display (e.g. the home menus)
of the application programme when not used.
• Switch off On Screen Display from connected
external video devices (e.g. DVD player). For details,
refer to the instruction manuals for the connected
devices.
• Avoid displaying video with bright colors (including
white), text, clocks or logos on any parts of the screen
for a long time.
• Use Wide screen or Fill screen as picture format
option (see picture settings).
• Always watch video in full screen instead of a small
window on screen. (e.g. video in internet browser
page)
• Do not attach any sticker or label on the OLED panel
to reduce the chance of image residual phenomenon.
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