Troubleshooting
Problem
HC
1C
8C
AC
AC6
DDC
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
58 English
WD85(75)K6410OS_03745F-02_EN.indd 58
High temperature heating check
• If the information code remains, contact a customer service
centre.
The WaterLevel sensor is not working properly.
• Try power off and restarting the cycle.
• Check WaterLevel Sensor wire harness.
• If the information code remains, contact a customer service
centre.
NOTE
When the washer displays the "1C" code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.
The MEMS sensor is not working properly.
•
Turn the machine off, and restart the cycle.
•
If the information code remains, contact a customer service
centre.
Check communications between main and sub PBAs.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service
centre.
Check communications between main and inverter PBAs.
•
Depending on the state, the machine may automatically returns
to normal operation.
•
Turn the machine off, and restart the cycle.
•
If the information code remains, contact a customer service
centre.
This message appears when you open the Add Door without
pressing Pause. If this happens, do one of the following:
•
To add laundry, press the Add Door to close it properly. Then,
press Start/Pause and try again.
•
If you press the Add Door by mistake, press the Add Door
again to close it properly. Then, press Start/Pause to resume
operation.
Action
2017/2/16 16:09:15