Before Calling For Service - Samsung HT-Q100 Instruction Manual

BeforeCallingfor Service
Refer to the chart below when this unit does not function properly, tf the problem you are experiencing is not listed below or
if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized deal-
er or Samsung Electronics Service Center.
I cannot e jectthedisc,
Playbackdoesnotstart.
Playback doesnotstart
immediately whenthe
Play/Pause b utton is
_ressed.
Sound isnotproduced,
, Discis rotating butnopic-I
tureis produced.
, Picturequalityis poorand I
picture is shaking, i
Theremote control d oes
notwork,
• Is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
• Check the region number of the DVD.
DVD discs purchased from abroad may not be playable.
• OD-ROMs and DVD-ROMs cannot be played on this Home
Theater.
• Make sure that the rating level is correct
• Are you using a deformed disc or a disc with scratches on
the surface?
• Wipe the disc clean.
• No sound is heard during fast playback, slow playback, and step
motion playback.
• Are the speakers connected properly? Is the speaker setup cor-
rectly customized?
• is the disc severely damaged?
• Is the TV power on?
• Are the video cables connected properly?
• Is the disc dirty or damaged?
• A poorly manufactured disc may not be playable.
• Is the remote control being operated within its operation range ot
angle and distance?
• Are the batteries exhausted?
• Have you selected the mode(TV/DVD) functions of the remote
control (TV or DVD) correctly?
Audiolanguage and subti.
tiesdo notwork.
Menu s creen does n ot a ppear even
when the menu f unction isselected,
Aspectratiocannot b e
changed.
Can'treceiveradio broad-
cast,
, The main unit i s not w orking.
(Example: The power goes outor
strange noise is heard.)
, TheHome Theater i s not
working normally,
Thepassword f or rating
levelhasbeenforgotten.
• Audio language and subtitles will not work for DVDs not contain-
ing them. And depending on the disc, they may work differently,
• Are you using a disc that does not contain menus?
• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX
mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3
ratio only. Refer to the DVD disc jacket and then select the
appropriate function.
• Is the antenna connected properly?
• If the antenna's input signal is weak, install an external
FM antenna in an area with good reception.
• Turn off the power and hold the • button on the main unit for
longer than 5 seconds.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
* While _NODISC" message appears on the display of main unit, hold
the main unit's • buttonfor longer than 5 seconds. "INITIALIZE"
appears on the display and all settings wi})return to the default values.
• Press the POWER button.
Using the RESETfunction will erase all storedsettings.
Do not use this unless necessary,