Maintenance; Troubleshooting - Tripp Lite BP36V14-2U Owner's Manual

200209091 93-2093 Rackmount Battery Pack Owner's Manual.qxd

Maintenance

Rackmount Battery Packs require no maintenance but should be kept dry at all times. Avoid installation
in locations with high heat and/or humidity. The Battery Packs should be kept fully charged by being
connected to an active UPS system, not left in a depleted condition. Batteries left in a discharged
state will suffer a permanent loss of capacity.

Troubleshooting

There is a fuse array inside the Battery Packs. If a heavy overload or short circuit is encountered, a fuse
will open (blow). A Battery Pack with a blown fuse will deliver no output voltage at any load. A qualified
technician must replace the fuses. Contact Tripp Lite Customer Support for additional information.
Internal Battery Replacement
The batteries in the Battery Packs will eventually wear out and be unable to provide adequate backup
times. The batteries should only be replaced by factory authorized service personnel. Tripp Lite
offers an exchange program for North American customers wherein they may exchange worn-out
Battery Packs for new ones at a price comparable to the cost of individual battery replacement. For
more details, call Tripp Lite at (773) 869-1234.
Storage
Disconnect your Battery Pack's power cable before storing. If you plan to store your Battery Pack
for an extended period of time, fully recharge its batteries every three months by connecting it to a
UPS that is connected to AC input for 4-6 hours.
Service
If returning your Battery Pack to Tripp Lite for service, please pack it carefully in its ORIGINAL
PACKING MATERIAL that came with the unit. Enclose a letter describing the symptoms of your
problem. If the UPS is within the 2-year warranty period, enclose a copy of your sales receipt.
2-Year Limited Warrany
Seller warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for a period of 2
years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Seller will repair or replace the product,
in its sole discretion.
Customers in the United States may obtain service under this Warranty only by delivering or shipping the product (with all shipping or delivery charges prepaid) to:
Tripp Lite, 1111 W. 35th Street, Chicago, IL 60609. Seller will pay return shipping charges. Call Tripp Lite at (773) 869-1234 before sending any equipment back
for repair.
Customers in Mexico may obtain service under this Warranty only by delivering or shipping the product (with all shipping or delivery charges prepaid) to an authorized
service center. In Mexico City, the authorized service center is CompuSupport Mexico, shipping address Roberto Gayol 29, Col. de Valle, Mexico City—call
CompuSupport at (5) 559-3022 before sending any equipment back for repair. Customers elsewhere in Mexico may visit Tripp Lite's PowerZone web page (www.tripplite.com)
to find the address and telephone number of the nearest authorized service center.
Customers in Canada may obtain service under this Warranty only by delivering or shipping the product (with all shipping or delivery charges prepaid) to an authorized
service center. Canadian customers may visit Tripp Lite's PowerZone web page (www.tripplite.com) to find the address and telephone number of the nearest authorized
service center.
THIS WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE OR NEGLECT. SELLER MAKES
NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY EXPRESSLY SET FORTH HEREIN. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ALL IMPLIED WARRANTIES, INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS, ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD SET FORTH ABOVE; AND THIS WARRANTY EXPRESSLY EXCLUDES ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES. (Some states do not
allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from jurisdiction to
jurisdiction).
WARNING: The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended. Since individual
applications are subject to great variation, the manufacturer makes no representation or warranty as to the suitability or fitness of these devices for any specific
application.
Tripp Lite's policy is one of continuous improvement. Specifications are subject to change without notice.
Tripp Lite; 1111 W. 35th Street; Chicago, IL 60609
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