Maintenance - Tripp Lite BP24V9T Owner's Manual

Maintenance

Battery packs require no maintenance but should be kept dry at all times. Avoid installation in locations with high heat and/
or humidity. The battery packs should be kept fully charged by being connected to an active UPS system, not left in a depleted
condition. Batteries left in a discharged state will suffer a permanent loss of capacity.
Troubleshooting
There is a fuse array inside the battery packs. If a heavy overload or short circuit is encountered, a fuse will open (blow). A
battery pack with a blown fuse will deliver no output voltage at any load. A qualified technician must replace the fuses. Contact
Tripp Lite Customer Support for additional information.
Storage
Disconnect your battery pack's power cable before storing. If you plan to store your battery pack for an extended period of
time, fully recharge its batteries every three months by connecting it to a UPS that is connected to AC input for at least
12 hours.
Service
Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service
Programs are also available from Tripp Lite. For more information on service, visit tripplite.com/support. Before returning your
product for service, follow these steps:
1. Review the installation and operation procedures in this manual to ensure that the service problem does not originate from
a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit tripplite.com/support.
3. If the problem requires service, visit tripplite.com/support and click the Product Returns link. From here you can request
a Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your
unit's model and serial numbers, along with other general purchaser information. The RMA number, along with shipping
instructions, will be emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred during
shipment to Tripp Lite or an authorized Tripp Lite service center are not covered under warranty. Products shipped to
Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the
outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product
for service using an insured carrier to the address given to you when you request the RMA.
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