Troubleshooting - Sony IT-A2500 Operating Instructions Manual

Integrated telephone answering machine
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Troubleshooting
Problem
Solution
Storing memory dialing numbers
You hear five short error
Make sure you follow the procedure in storing the number correctly
beeps and cannot store a
(page 24).
memory dialing number.
* Make sure the number {including the tone and pause digits, if used)
ts less than 16 digits.
Making calls
You hear no dial tone.
Make sure the telephone cord is securely connected to the telephone
outiet.
The telephone always
« Make sure the dial mode setting is correct (page 16).
connects
to the wrong
number,
or not connects at
all, even the numbers
you dial
are correct.
The phone does not redial
¢ Make sure the number (including the tone and pause digits, if used)
correctly.
you last dialed is less than 32 digits long.
* Make sure the last dialed number is really the one you want to dial.
One-touch dialing or speed
¢ Confirm the number stored in the one-touch dialing or speed dialing
dialing is incorrect.
(page 25).
The other person's voice can
¢ Set the HANDSET VOL switch to HIGH.
hardly
be heard.
Receiving calis
The phone does not ring.
¢ Set the RINGER LEVEL switch to H or L.
The phone does not record
¢ Make sure the answering function is turned on.
incoming messages.
¢ Make sure the answer mode is not set to ANN ONLY.
¢ Make sure the memory is not full; if necessary erase some or all of
the messages.
Make sure the AC power adaptor and the telephone line cord are
firmly connected.
* Try to find out if there was a power interruption.
The phone quits recording
+ Callers cannot leave messages that are longer than 4 minutes.
before callers finish leaving
+ Callers must speak loud enough when recording their message.
their messages.
The line is disconnected if no voice is heard for 7 seconds or more.

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