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en Troubleshooting
Requirement: The grease filters have been removed.
→ "Removing the grease filter", Page 11
Observe the information regarding the cleaning
1.
agents.
→ "Cleaning products", Page 10
Place the grease filters loosely into the dishwasher.
2.
Do not clean heavily soiled grease filters with
utensils.
Use special grease solvent for stubborn dirt. You
can obtain grease solvents from customer service
or the online shop.
Start the dishwasher.
3.
Select a temperature of no more than 70 °C.
Troubleshooting
12 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
→ "Customer Service", Page 13
12.1 Malfunctions
Fault
The appliance is not
working.
The LED lighting
does not work.
The button illumina-
tion does not work.
Home Connect is not
working properly.
The hob-based hood
control is not working
properly.
The appliance does
not start when it is
switched on for the
first time.
12
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your room or other appliances are working.
▶
The plug connection to the glass plate has not been established correctly.
Check the plug connection to the glass plate.
▶
→ "Installing the appliance", Page 21
Different causes are possible.
Defective LED lights may be replaced by the manufacturer, their customer service or a
▶
qualified technician (electrician) only.
Call
▶
→ "Customer Service", Page 13.
Different causes are possible.
Call
▶
→ "Customer Service", Page 13.
Different causes are possible.
Go to www.home-connect.com.
▶
It may be necessary to change the settings.
Read the instruction manual for the hob.
▶
Go to www.home-connect.com.
▶
Software updates may need to be run.
Wait around 15 minutes.
▶
Allow the grease filters to drain.
4.
11.7 Fitting grease filters
ATTENTION!
Falling grease filters may damage the hob below.
Grip below the grease filter with one hand.
▶
Insert the grease filters.
1.
Fold the grease filters upwards and engage the
2.
locks.
Ensure that the locks engage.
3.
Close the glass front.
4.
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by trained specialist staff.
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