Troubleshooting - Maytag W11184905A-SP Use & Care Manual

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/owners First try the solutions suggested here or visit our website at www.maytag.com/owners
(in Canada, www.maytag.ca/owners) for assistance and to possibly avoid a service call. (in Canada, www.maytag.ca/owners) for assistance and to possibly avoid a service call.
If you experience If you experience
Dryer Operation Dryer Operation
Dryer will not run Dryer will not run
Dryer will not heat Dryer will not heat
Unusual Noise Unusual Noise
Humming or whining noise Humming or whining noise
with Steam cycle selected with Steam cycle selected
(on some models) (on some models)
Thumping noise Thumping noise
Rattling or vibrating Rattling or vibrating
noise noise
Clicking noise Clicking noise
Loud humming or Loud humming or
increased noise during increased noise during
cycle cycle
Dryer Results Dryer Results
Clothes are not drying Clothes are not drying
satisfactorily or drying satisfactorily or drying
times are too long times are too long
Possible Causes Possible Causes
Door not closed completely. Door not closed completely.
Start/Pause not touched fi rmly Start/Pause not touched fi rmly
or held long enough. or held long enough.
Household fuse is blown or circuit Household fuse is blown or circuit
breaker has tripped. breaker has tripped.
Incorrect power supply. Incorrect power supply.
Wrong type of fuse. Wrong type of fuse.
Household fuse is blown or circuit Household fuse is blown or circuit
breaker has tripped. breaker has tripped.
Incorrect power supply. Incorrect power supply.
Supply line valve not open. Supply line valve not open.
Water pump or water inlet valve Water pump or water inlet valve
(depending on model) on dryer (depending on model) on dryer
is running. is running.
Dryer hasn't been used in a while. Dryer hasn't been used in a while.
A small object caught between the A small object caught between the
edges of dryer drum. edges of dryer drum.
Dryer isn't properly leveled. Dryer isn't properly leveled.
Clothing is balled up in dryer. Clothing is balled up in dryer.
Gas valve operating. Gas valve operating.
Load is packed tightly or exhaust vent Load is packed tightly or exhaust vent
is blocked. is blocked.
Using Normal cycle. Using Normal cycle.
Lint screen is clogged with lint. Lint screen is clogged with lint.
The exhaust vent or outside exhaust The exhaust vent or outside exhaust
hood is clogged with lint, restricting hood is clogged with lint, restricting
air movement. air movement.
Solution Solution
Make sure the dryer door is closed completely. Make sure the dryer door is closed completely.
Touch and hold START/PAUSE until the display counts down Touch and hold START/PAUSE until the display counts down
"3-2-1" and the dryer starts. "3-2-1" and the dryer starts.
There may be two household fuses or circuit breakers for the dryer. There may be two household fuses or circuit breakers for the dryer.
Check that both fuses are intact and tight, or that both circuit Check that both fuses are intact and tight, or that both circuit
breakers have not tripped. Replace the fuses or reset the circuit breakers have not tripped. Replace the fuses or reset the circuit
breaker. If the problem continues, call an electrician. breaker. If the problem continues, call an electrician.
Electric dryers require 240 volt power supply. Check with a Electric dryers require 240 volt power supply. Check with a
qualifi ed electrician. qualifi ed electrician.
Use a time-delay fuse. Use a time-delay fuse.
The drum may be turning, but you may not have heat. Electric The drum may be turning, but you may not have heat. Electric
dryers use two household fuses or circuit breakers. Replace the dryers use two household fuses or circuit breakers. Replace the
fuses or reset the circuit breaker. If the problem continues, call fuses or reset the circuit breaker. If the problem continues, call
an electrician. an electrician.
Electric dryers require 240 volt power supply. Check with a Electric dryers require 240 volt power supply. Check with a
qualifi ed electrician. qualifi ed electrician.
For gas dryers, make sure that the valve on the gas supply line For gas dryers, make sure that the valve on the gas supply line
is open. is open.
The water pump or water inlet valve on the dryer is used during the The water pump or water inlet valve on the dryer is used during the
Steam function. If the dryer has just been installed or unused for an Steam function. If the dryer has just been installed or unused for an
extended period, the pump or valve may be louder and run longer. extended period, the pump or valve may be louder and run longer.
This is normal. This is normal.
NOTE: The valve may make this noise even with no water line connected. NOTE: The valve may make this noise even with no water line connected.
This is due to temporary fl at spots on the drum rollers. This is due to temporary fl at spots on the drum rollers.
The thumping sound will diminish after a few minutes. The thumping sound will diminish after a few minutes.
Check the front and rear edges of the drum for small objects. Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering. Clean out pockets before laundering.
The dryer may vibrate if not properly installed. See the Installation The dryer may vibrate if not properly installed. See the Installation
Instructions. All four dryer feet should be in fi rm contact with Instructions. All four dryer feet should be in fi rm contact with
the fl oor. the fl oor.
When balled up, the load will bounce, causing the dryer to vibrate. When balled up, the load will bounce, causing the dryer to vibrate.
Separate the load items and restart the dryer. Separate the load items and restart the dryer.
On gas dryers, you may hear the gas valve clicking as it opens and On gas dryers, you may hear the gas valve clicking as it opens and
closes. This is normal. closes. This is normal.
Reduce load size to recommended load size in "Cycle Guide. " Reduce load size to recommended load size in "Cycle Guide. "
Run the dryer for 5–10 minutes. Hold your hand under the Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel air outside exhaust hood to check air movement. If you do not feel air
movement or air movement is minimal, clean exhaust system of lint movement or air movement is minimal, clean exhaust system of lint
or replace exhaust vent with heavy metal or fl exible metal vent. or replace exhaust vent with heavy metal or fl exible metal vent.
See the Installation Instructions. See the Installation Instructions.
For optimal drying times, use Regular cycle. For optimal energy For optimal drying times, use Regular cycle. For optimal energy
savings, use Normal cycle. savings, use Normal cycle.
Clean lint screen before each load. Clean lint screen before each load.
Run the dryer for 5–10 minutes. Hold your hand under the Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel air outside exhaust hood to check air movement. If you do not feel air
movement or air movement is minimal, clean exhaust system of lint movement or air movement is minimal, clean exhaust system of lint
or replace exhaust vent with heavy metal or fl exible metal vent. or replace exhaust vent with heavy metal or fl exible metal vent.
See the Installation Instructions. See the Installation Instructions.
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