Sunbeam EMM7300 User Manual page 15

Troubleshooting guide
PROBLEM Possible cause
No espresso
No water in the Water Reservoir.
pours or
pours out in
drips (over
extracted)
Coffee grind is too fine.
Too many coffee grinds used.
Coffee grinds tamped (compacted)
too hard.
Custom shot volume being used.
The Filter Basket is blocked.
Group Head is dirty.
Group Head is blocked.
Espresso
Coffee beans are old or dry.
does not
have any
Coffee grinds too coarse.
crema, or
crema is
thin (Under
Not enough coffee grinds used.
Extracted)
Grinds not tamped (compacted)
enough.
Espresso shot
Custom shot volumes being used.
volume too
much or too
little
Espresso
Type of coffee beans being used.
tastes bitter
Espresso has been over extracted.
Spent (used)
A little water will remain on top of the
coffee cake
used coffee cake.
is wet
Too many coffee grinds used.
Dual Wall Filter Baskets being used.
What to do
Fill reservoir with water. Prime water
through the Group Head, press the
ONE CUP BUTTON. Allow water to run
through.
Change to a coarser Grind Setting.
Fill with less coffee grinds.
Apply less force during tamping.
Reset to the default shot volumes.
See Care & Cleaning.
A Cleaning Cycle is required.
See Cleaning Cycle.
A Descaling Cycle is required.
See Descaling Cycle.
Use freshly roasted coffee beans.
Change to a finer Grind Setting.
Fill with more coffee grinds.
Tamp more firmly. See Espresso
Extraction Guide section.
Restore to default shot volumes or
change your custom shot volume(s).
See Customisable - Shot Volumes.
Try different brands of coffee beans.
See problems earlier in this table.
Rest Group Handle on the Drip Tray for 5
sec to allow the water to dissipate before
disposing cake.
Fill with less coffee grinds.
Dual Wall Filter Baskets will keep the
coffee cake wetter than Single Wall Filter
Baskets.
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