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troubleshooting and information code
You may encounter a problem using the oven. In that case, first check the table below
and try the suggestions. If a problem persists, or if any information code keeps appearing
on the display, contact a local Samsung service centre.
chEckpoinTs
If you encounter a problem with the oven, first check the table below and try the
suggestions.
problem
General
The buttons
Foreign matter may be caught
between the buttons.
cannot be pressed
properly.
For touch models: Moisture is
on the exterior.
Child lock is activated.
The time is not
Power is not supplied.
displayed.
The Eco (power-saving)
function is set.
The oven does not
Power is not supplied.
work.
The door is open.
The door open safety
mechanisms are covered in
foreign matter.
The oven stops
The user has opened the door
while in operation.
to turn food over.
MC28H5023_TL_DE68-04350A-00_EN_150112.indd 53
cause
action
Remove the foreign matter
and try again.
Wipe the moisture from the
exterior.
Deactivate Child lock.
Make sure power is supplied.
Turn off the Eco function.
Make sure power is supplied.
Close the door and try again.
Remove the foreign matter
and try again.
After turning over the food,
press the Start button again
to start operation.
problem
The power turns off
The oven has been cooking
for an extended period of
during operation.
time.
The cooling fan is not working. Listen for the sound of the
Trying to operate the oven
without food inside.
There is not sufficient
ventilation space for the oven.
Several power plugs are being
used in the same socket.
There is no power
Power is not supplied.
to the oven.
There is a popping
Cooking sealed food or using
a container with a lid may
sound during
causes popping sounds.
operation, and the
oven doesn't work.
The oven exterior
There is not sufficient
ventilation space for the oven.
is too hot during
There are intake/exhaust
operation.
outlets on the front and rear of
the oven for ventilation.
Objects are on top of the
oven.
The door cannot be
Food residue is stuck between
the door and oven interior.
opened properly.
English - 53
cause
action
After cooking for an
extended period of time, let
the oven cool.
cooling fan.
Put food in the oven.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Keep the gaps specified
in the product installation
guide.
Designate only one socket to
be used for the oven.
Make sure power is supplied.
Do not use sealed containers
as they may burst during
cooking due to expansion of
the contents.
Keep the gaps specified
in the product installation
guide.
Remove all objects on the
top of the oven.
Clean the oven and then
open the door.
(continued)
2015-01-12
3:48:30
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