Assistance Or Service; In The U.s.a; In Canada - Whirlpool EV200NXKQ00 Use & Care Manual

Off-taste, odor or grey color in the ice (on some models)
Are the plumbing connections new, causing discolored or
off-flavored ice? Discard the first few batches of ice.
Have the ice cubes been stored too long? Throw old ice
away and make a new supply.
Do the freezer and ice bin need to be cleaned? See the
"Cleaning" section.
Does the water contain minerals (such as sulfur)? A filter
may need to be installed to remove the minerals.
Temperature is too warm
Are the air vents blocked? This prevents cold air movement.
Move objects away from the air vents. See the "Ensuring
Proper Air Circulation" section for air vent locations.
Is the door or lid opened often? Be aware that the freezer
will warm when this occurs. In order to keep the freezer cool,
try to get everything you need out of the freezer at once, keep
food organized so it is easy to find, and close the door or lid
as soon as the food is removed.
Has a large amount of food just been added to the
freezer? Adding a large amount of food warms the freezer. It
can take several hours for the freezer to return to the normal
temperature.
Is the control set correctly for the surrounding
conditions? See the "Using the Control" section.
The door or lid will not close completely
Are food packages blocking the door or lid? Rearrange
containers so that they fit more tightly and take up less
space.
Are the shelves and basket out of position (on some
models)? Put the shelves and basket back into their correct
positions.
Are the gaskets dirty or sticky? Clean gaskets according to
the directions in the "Cleaning" section.
Does the freezer wobble or seem unstable? See the "Door
Closing and Alignment" section.
The door or lid is difficult to open
Are the gaskets dirty or sticky? Clean gaskets according to
the directions in the "Cleaning" section.
The freezer clicks but does not run
Has the local power failed? Unplug the freezer for 30
minutes to allow the refrigeration system to equalize. During
this time, keep the door or lid closed whenever possible.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check
"Troubleshooting". It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP ® replacement parts. FSP
right and work right, because they are made to the same exacting
specifications used to build every new WHIRLPOOL
To locate FSP ® replacement parts in your area, call our Customer
Interaction Center telephone number or your nearest designated
service center.

In the U.S.A.

Call the Whirlpool Customer Interaction Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.

In Canada

Call the Inglis Limited Customer Interaction Center toll free:
1-800-461-5681 8:30 a.m. – 5:30 p.m. (EST)
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Referrals to local dealers.
For service in Canada
Call 1-800-807-6077. Inglis Limited designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Inglis Limited with
any questions or concerns at:
Customer Interaction Center
Inglis Limited
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
® replacement parts will fit
®
appliance.
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