Shelves; Troubleshooting; Assistance Or Service - Whirlpool EVL165NXRQ03 Use & Care Manual

Has a large amount of food just been added to the
convertible refrigerator/freezer? Adding a large amount of
food warms the convertible refrigerator/freezer. It can take
several hours for the convertible refrigerator/freezer to return
to the normal temperature.
• Is the control set correctly for the surrounding
conditions? See "Using the Controls."
There is interior moisture buildup
Are the air vents blocked in the convertible refrigerator/
freezer? Remove any objects from in front of the air vents.
See "Ensuring Proper Air Circulation" for the location of air
vents.
Is the door opened often? To avoid humidity buildup, try to
get everything you need out of the convertible refrigerator/
freezer at once, keep food organized so it is easy to find, and
close the door as soon as the food is removed. (When the
door is opened, humidity from the room air enters the
convertible refrigerator/freezer. The more often the door is
opened, the faster humidity builds up, especially when the
room itself is very humid.)
• Is the room humid? It is normal for moisture to build up
inside the convertible refrigerator/freezer when the room air is
humid.
Is the food packaged correctly? Check that all food is
securely wrapped. If necessary, repackage food according to
the guidelines in "Convertible Refrigerator/Freezer Features."
Wipe off damp food containers before placing in the
convertible refrigerator/freezer.
• Is the control set correctly for the surrounding
conditions? See "Using the Controls."
• Was a self-defrost cycle completed? It is normal for
droplets to form on the back wall after the convertible
refrigerator/freezer self-defrosts.
The door is difficult to open or will not close completely
ASSISTANCE ORSERVICE
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you
only use factory specified parts. Factory specified parts will fit
right and work right, because they are made with the same
precision used to build every new WHIRLPOOL ® appliance.
To locate factory specified parts in your area, call us or your
nearest designated service center.
Call customer service toll free in the U.S.A. toll free:
f-800-253-1301 Monday to Friday 8:00 a.m. -- 8:00 p.m. (EST).
Saturday 8:00 a.m. -- 4:30 p.m. (EST). In Canada call toll free:
f-800-807-6777 Monday to Friday 8:00 a.m. -- 6:00 p.m.
For Further Assistance
If you need further assistance, you can write to us with any
questions or concernt at:
Whirlpool Brand Customer Service
Re. Box 310
Ottawa, OH 45875-0310
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
• Are the gaskets dirty or sticky? Clean gaskets according to
the directions in "Convertible Refrigerator/Freezer Care."
Are food packages blocking the door open? Rearrange
containers so that they fit more tightly and take up less
space.
Are the crisper cover, pans, shelves, bins, or baskets out
of position? Put the crisper cover and all pans, shelves, bins,
and baskets back into their correct positions. See
"Convertible Refrigerator/Freezer Features" for more
information.
Does the convertible refrigerator/freezer wobble or seem
unstable? Level the convertible refrigerator/freezer. See
"Door Closing."
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