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If you need service or assistance, we suggest
yob follow these five steps:
1.
Before calling for assistance...
Performance
problems
often result from little things
you can find and fix yourself without tools of any kind
If the electrlclty
goes off:
Learn how long the power will be off by culling the
power company.
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If service is to be interrupted
24 hours or less, keep
the freezer closed. Most food will stay frozen
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If service is to be interrupted
longer than 24 hours,
do this:
1.
2.
3.
Remove all unfrozen food and store in a frozen
food locker.
OR...
Place 2 Ibs. (0.9 kg) of dry ice in freezer for every
cu. ft. of freezer space. This will keep frozen foods
for 2 to 4 days. Wear gloves to protect your hands
from dry ice burns.
If neither food locker storage or dry ice is avail-
able, use or can perishable
food at once.
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The length of time food will stay frozen depends
on
several factors. For instance: a full freezer will remain
cold longer than a freezer partially
filled. And a
freezer full of meat
will stay cold
longer
than a
freezer filled with baked
goods. Also, if the food still
contains
ice crystals, it may be safely refrozen, al-
though the quality and flavor may be affected.
Use
this food as scan as convenient.
If the condition
of
the food is poor or is in any way questionable,
it is
wise to dispose of it.
If your freezer stops running:
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Is the power supply cord plugged
into a live arcuit
with the proper voltage?
(See page
4.)
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Have you checked
your home's main fuses or circuit
breaker
box?
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Is the Temperature
Control turned ON?
If the compressor
seems to run too long:
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Is the condenser, located
on the buck of the freezer,
free of dust and lint?
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Is there enough air circulation
space above
and In
buck of the freezer7
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On hot summer days or if the room is hot, the com-
pressor will run longer to provide the correct amount
of cooling.
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If large amounts
of unfrozen food have been put
into the freezer, the compressor
will run longer.
2.
If you need assistanceJr..
Call Whlrlpool
COOL-LINE@ service
asslst-
ante
telephone
number.
Dlal free from any-
where In the U.S.:
l-800-253-1301
and talk with one of our trained Consultants. The
Consultant can instnrct you in how to obtain satis-
factory operation from your appliance
or, if serv-
ice is necessary, recommend
a qualified
service
company
in your area.
3.
If you need service*...
Whirlpool
has a na-
tionwide
network
of
franchised
TECH-CARE@)
to fulfill
the product
CARE service in your area, cull our COOL-LINE service
assistance
telephone
number (see Step 2) or look in
your telephone
directory
Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-SERVICE
6 REPAIR
MAJOR-REPAIRING
6 PARTS
OR
-..
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
FRANCHISED TECH-CARE SERVICE
SERVICE
COMPANIES
SERVICE
COMPANIES
XYZ SERVICE CO
XY2 SERVICE CO
123 MAPLE
999-9999
123 MAPLE
999.9999
OR
WASHING
MACHINES,
DRYERS
6 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE
COMPANIES
XYZ SERVICE CO
123 MAPLE
999-9999
10
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