Samsung QNSSQ60R User Manual page 137

The problem
The picture is distorted.
The color is wrong or
missing.
The color is poor or the
picture is not bright
enough.
There is a dotted line on
the edge of the screen.
The picture is black and
white.
The picture won't display
in full screen.
The Caption function
in the TV menu is
deactivated.
Captions appear on the
TV screen.
" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung's Call Center
for assistance.
"
If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
"
If the problem persists, check the signal strength or refer to the external device's user manual.
The compression of video content may cause picture distortions, especially in fast moving
pictures from sports programs and action movies.
If the signal reception is weak or poor, screen distortion may be visible but it is not a
malfunction.
Mobile phones used close to the TV (within 3.2 ft) may cause noise on analog and digital
channels.
If you're using a Component connection, make sure that the Component cables are connected
to the correct jacks.
Incorrect or loose connections may cause color problems or a blank screen.
Go to Picture and then adjust the
• Settings
• Settings
• Settings
• Settings
See if Power Saving Mode
• Settings
Try resetting the picture.
• Settings
Change Picture Size Settings
• Settings
Use a composite cable when you connect AV equipment to the TV.
If you are using the composite cable, connect the video cable (Yellow) to the VIDEO (Yellow /
Green) input port.
Check whether Grayscale
• Settings
HD channels will have black bars on either side of the screen when displaying upscaled SD
(4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies that have
aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
• Settings
When an external device is connected with an HDMI or Component cable, the
is unavailable. Adjust the caption setting on the external device.
Turn off the Caption function in
• Settings
Try this!
Picture Mode, Brightness, Sharpness, and
Picture Picture Mode
Picture Expert Settings
Picture Expert Settings
Picture Expert Settings
has been enabled.
General Eco Solution
Picture Expert Settings
to 16:9 Standard.
Picture Picture Size Settings
is set to On.
General Accessibility
Picture Picture Size Settings
Caption Settings.
General Accessibility
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Color
Brightness
Sharpness
Color
Power Saving Mode
Reset Picture
16:9 Standard
Grayscale
Picture Size
Caption
Caption Settings Caption
settings.
function