7 Troubleshooting
Warning
•
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
•
Make sure that the AC power plug of the
device is connected properly.
•
Make sure that there is power at the AC
outlet.
No sound
•
Adjust the volume.
•
Check if you have selected the correct
audio source.
No response from the unit
•
Disconnect and reconnect the AC power
plug, and then switch on the device again.
Remote control does not work
•
Before you press any function button, first
select the correct source with the remote
control instead of the main unit.
•
Reduce the distance between the remote
control and the unit.
•
Insert the battery with its polarities (+/–
signs) aligned as indicated.
•
Replace the battery.
•
Aim the remote control directly at the IR
sensor on the front of the main speaker.
EN
17