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Care and Cleaning
What?
How?
Everyday soiling on
1. Switch the power to the
glass (fingerprints,
cooktop off.
marks, stains left by
2. Apply a cooktop cleaner
food or non-sugary
while the glass is still warm
spillovers on the
(but not hot!)
glass)
3. Rinse and wipe dry with a
clean cloth or paper towel.
4. Switch the power to the
cooktop back on.
Boilovers, melts,
Remove these immediately
and
with a fish slice, palette knife or
hot sugary spills on
razor blade scraper suitable for
the glass
Induction glass cooktops, but
beware of hot cooking zone
surfaces:
1. Switch the power to the
cooktop off at the wall.
2. Hold the blade or utensil at a
30° angle and scrape the
soiling or spill to a cool area
of the cooktop.
3. Clean the soiling or spill up
with a dish cloth or paper
towel.
4. Follow steps 2 to 4 for
'Everyday soiling on glass'
above.
Spillovers on the
1. Switch the power to the
touch controls
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely
dry
with a paper towel.
5. Switch the power to the
cooktop back on.
Important!
• When the power to the cooktop is
switched off, there will be no 'hot
surface' indication but the cooking
zone may still be hot! Take extreme
care.
• Heavy-duty scourers, some nylon
scourers and harsh/abrasive
cleaning agents may scratch the
glass. Always read the label to
check if your cleaner or scourer is
suitable.
• Never leave cleaning residue on the
cooktop: the glass may become
stained.
• Remove stains left by melts and
sugary food or spillovers as soon
as possible. If left to cool on the
glass, they may be difficult to
remove or even permanently
damage the glass surface.
• Cut hazard: when the safety cover
is retracted, the blade in a scraper
is razor-sharp. Use with extreme
care and always store safely and
out of reach of children.
• The cooktop may beep and turn
itself off, and the touch controls
may not function while there is
liquid on them. Make sure you wipe
the touch control area dry before
turning the cooktop back on.
EN-21
Hints and Tips
Problem
Possible causes
The induction hob
No power.
cannot be turned on.
The touch controls are
The controls are locked.
unresponsive.
The touch controls are
There may be a slight film of
difficult to operate.
water over the controls or you
may be using the tip of your
finger when touching the
controls.
The glass is being
Rough-edged cookware.
scratched.
Unsuitable, abrasive scourer or
cleaning products being used.
Some pans make
This may be caused by the
crackling or clicking
construction of your cookware
noises.
(layers of different metals
vibrating differently).
The induction hob
This is caused by the technology
makes a low humming
of induction cooking.
noise when used on
a high heat setting.
Fan noise coming from
A cooling fan built into your
the induction hob.
induction hob has come on to
prevent the electronics from
overheating. It may continue to
run even after you've turned the
induction hob off.
Pans do not become
The induction hob cannot
hot and appears in the
detect the pan because it is not
display.
suitable for induction cooking.
The induction hob cannot detect
the pan because it is too small
for the cooking zone or not
properly centred on it.
What to do
Make sure the induction hob is
connected to the power supply
and that it is switched on.
Check whether there is a power
outage in your home or area. If
you've checked everything and the
problem persists, call a qualified
technician.
Unlock the controls. See section
'Using your induction cooktop' for
instructions.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.
Use cookware with flat and smooth
bases. See 'Choosing the right
cookware'.
See 'Care and cleaning'.
This is normal for cookware and
does not indicate a fault.
This is normal, but the noise should
quieten down or disappear
completely when you decrease the
heat setting.
This is normal and needs no action.
Do not switch the power to the
induction hob off at the wall while the
fan is running.
Use cookware suitable for induction
cooking. See section 'Choosing the
right cookware'.
Centre the pan and make sure that its
base matches the size of the cooking
zone.
EN-22
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