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Troubleshooting
As soon as the appliance is plugged in, make sure that the green power LEDs on the power supply
units are on.
General Troubleshooting
Issue
System Status LED is RED
Power Supply Unit Status LED is not lit or is RED
The Power Button w/Integrated LED for the
appliance shuts off
The activity LEDs do not come on
The appliance is off
Unplug the appliance and call your NVIDIA representative.
1. Check that the power cable is plugged into a working
outlet.
2. Check that the power cable has a voltage within the
range of 100 - 240 volts AC.
3. Remove and reinstall the power cable.
4. Remove and reinstall the power supply unit.
1. Check that there is adequate ventilation.
2. Make sure that there is nothing blocking the front or rear
of the chassis and that the fan modules and ventilation
holes are not blocked (especially dust over the holes).
3. If you find dust blocking the holes it is recommended to
clean the fan unit and remove the dust from the front and
rear panels of the appliance using a vacuum cleaner.
Check if the appliance has been started.
1.
Press the Power Button w/Integrated LED
If that does not work:
2.
Unplug the appliance.
3.
Wait 5 minutes.
4.
Plug in the appliance, and press the Power Button
w/Integrated LED.
5.
If the appliance does not come on, check the power
supplies.
6.
If the appliance comes on, use the management
software to determine the cause of the shutdown.
7.
Check the temperature.
8.
Check the Fan status.
Resolution
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