Before Requesting Service - Panasonic Inverter NN-TK621SS Owner's Manual

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See below before calling for service, as most problems can easily be remedied by following these simple solutions:
Problem
The oven causes TV
interference.
Steam accumulates
on oven door and
warm air comes from
the oven vents.
Oven will not turn on.
Oven will not start
cooking.
The Glass Tray
wobbles.
When the oven is
operating, there is
noise coming from
the Glass Tray.
The word "Child"
appears in the
display.
The oven stops
cooking and "H00",
"H97" or "H98"
appears in the
display.
F0003BT30AP_01_20151218.indd 17
F0003BT30AP_01_20151218.indd 17

Before Requesting Service

Solution
Some radio, TV, Wi-Fi, cordless telephone, baby monitor, blue tooth or
other wireless equipment interference might occur when you cook with the
microwave oven. This interference is similar to the interference caused by small
appliances such as mixers, vacuums, blow dryers, etc. It does not indicate a
problem with your oven.
During cooking, steam and warm air are given off from the food. Most of the
steam and warm air are removed from the oven by the air which circulates in the
oven cavity. However, some steam will condense on cooler surfaces such as the
oven door. This is normal. After use, the oven should be wiped dry (see page 16).
The oven is not plugged in securely or needs to be reset; remove plug from
outlet, wait ten seconds and re-insert.
Main circuit breaker or main fuse is tripped; reset main circuit breaker or replace
main fuse.
There is a problem with the outlet; plug another appliance into the outlet to
check if it is working.
The door is not completely closed; close the oven door securely.
Start was not pressed after programming; press Start.
Another program is already entered into the oven; press Stop/Reset to cancel
the previous program and enter new program.
The program is not correct; program again according to the Operating
Instructions.
Stop/Reset has been pressed accidentally; program oven again.
The Glass Tray is not positioned properly on the Roller Ring or there is food under
the Roller Ring; take out Glass Tray and Roller Ring. Wipe with a damp cloth and
reset Roller Ring and Glass Tray properly.
The Roller Ring and oven bottom are dirty; clean these parts according to Care
and Cleaning of Your Microwave Oven (see page 16).
The CHILD SAFETY LOCK was activated by pressing Start three times; Deactivate
CHILD SAFETY LOCK by pressing Stop/Reset three times.
The oven's power supply has failed; please contact an authorized Service Center
(see next page).
17
2016/1/8 13:03:38
2016/1/8 13:03:38

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