Troubleshooting - Alcatel 3982X Manual

TCL Communication Ltd.;
- Inclement weather, lightning, fire, humidity, infiltration
of liquids or foods, chemical products, download of
files, crash, high voltage, corrosion, oxidation...
Your phone will not be repaired in cases where the
labels or serial numbers (IMEI) have been removed or
altered.
There are no express warranties, whether written, oral
or implied, other than this printed limited warranty or
the mandatory warranty provided by your country or
jurisdiction.
In no event shall TCL Communication Ltd. or any
of its affiliates be liable for indirect, incidental or
consequential damages of any nature whatsoever,
including but not limited to commercial or financial
loss or damage, loss of data or loss of image to the full
extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion
or limitation of indirect, incidental or consequential
damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions
may not apply to you.
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Troubleshooting ..................

Before contacting the service centre, you are advised to
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follow the instructions below:
• You are advised to fully charge (
optimal operation.
• Avoid storing large amounts of data in your phone
as this may affect its performance.
• Use the FOTA (Firmware Over The Air) Upgrade tool
to update your phone's software. To access Update
phone, press Settings\Update\check for updates.
and carry out the following checks:
My phone can't be switched on or is frozen
• Check the battery contacts, remove and reinstall
your battery, then turn your phone on.
• Check the battery power level, charge for at least 20
minutes.
My phone has not responded for several minutes
• Restart your phone by pressing and holding the End
key.
• Remove the battery and re-insert it, then restart the
phone.
My phone turns off by itself
• Check whether your phone is locked when not in
use, and make sure you don't accidentally turn off
your phone when locking it by pressing the End key.
• Check the battery charge level.
) the battery for
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