Troubleshooting - Rinnai INFINITY 26 Smartstart Operation & Installation Manual

Your Rinnai Continuous Flow water heaters has a self diagnostic capability. If a fault occurs, an Error
Code will flash on the water controller display at the location shown
1
This assists with diagnosing the fault, and may enable you to overcome a problem without a service
call. Please quote the code displayed when enquiring about service.
ERROR
-
Noticeable reduction in water flow.
Power interruption during Bath fill
03
(Water will not flow on power reinstatement).
10
11
12
14 Remaining Flame Safety Device.
16
32 Outgoing Water Temperature Sensor Faulty.
52
61
65
71
72
LC Scale build-up inside the heat exchanger.
In all cases, you may be able to clear the Error Code simply by turning the hot water tap OFF, then ON again. If this does not clear the Error Code,
try pushing the On/Off button OFF, then ON again. If the Error Code still remains, contact Rinnai for advice.
Faults caused by insufficient gas supply, insufficient water supply, gas quality,
water quality, installation errors or operation errors are not covered by the Rinnai
NOTE warranty. Refer to the warranty card for details.
Rinnai Australia

TROUBLESHOOTING

FAULT
Air intake or flue blocked.
No ignition / No gas supply.
Flame Failure / Low gas flow.
Over Temperature Warning.
Gas Modulating Valve Faulty.
Combustion Fan Failure.
Water Flow Control Faulty
(Does not stop flow properly).
Micro-processor Failure.
Micro-processor Failure.
1 .
1
Inlet water filter needs to be cleaned. Service call.
Turn off all hot water taps. Press On/Off twice.
Check gas is turned on at water heater and gas meter
Check gas is turned on at water heater
and gas meter or cylinder.
Check there are no obstructions to the flue outlet.
15
1
REMEDY
Service Call.
or cylinder.
Service Call.
Service Call.
Service Call.
Service Call.
Service Call.
Service Call.
Service Call.
Service Call.
Service Call.
Operation Manual