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LCD screen message
Condition/solution
The printer's borderless
The ink pad is at the end of its service life. Borderless printing is not
printing ink pad has
available, but printing with a border is available. Turn off the product and
reached the end of its
contact Epson for support.
service life. It is not a
user-replaceable part.
Please contact Epson
support.
Paper Configuration is
The Paper Configuration setting must be enabled to use AirPrint.
set to Off. Some
features may not be
available. For details,
see your documentation.
Communication error.
Make sure the computer and product are connected. For scanning, make
Check if the computer is
sure that Epson Scan 2 and Event Manager are installed on the computer.
connected.
The combination of the
There is a problem with the network connection to your product. Check the
IP address and subnet
solutions in the links at the end of this topic.
mask is invalid. See
your documentation for
more details.
To use cloud services,
Access your product's built-in Web Config utility and update the root
update the root
certificate for your product.
certificate from the
Epson Web Config
utility.
Cannot recognize the
Make sure the external storage device meets the specifications.
media. See your
documentation for more
details about the media.
Cannot use the inserted
Memory Device. See
your documentation for
details.
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