Page 1 User Manual of Product 1: Epson Expression Photo XP-970 Print/Scan/Copy Wi-Fi Colour Printer, Black...
Page 2 XP-970 User's Guide...
Page 4: Table Of Contents
Using Power Saving Settings ......................31 Changing the Sleep Timer Settings ....................31 Changing the Power Off Timer Settings ..................32 Epson Connect Solutions for Smartphones, Tablets, and More ............33 Setting Up Epson Connect Services....................34 Using Epson Email Print ....................... 35 Using the Epson iPrint Mobile App ....................
Page 5 Android Printing Using the Epson Print Enabler ................41 Using Fire OS Printing ........................41 Using Windows 10 Mobile Printing ....................42 Using Epson Print and Scan App with Windows Tablets ..............42 Using the Mopria Print Service ......................43 Wi-Fi or Wired Networking........................44 Network Security Recommendations ....................
Page 6 Changing the Language of the Printer Software Screens ............120 Changing Automatic Update Options ..................121 Printing with the Built-in Epson Driver - Windows 10 S..............122 Selecting Print Settings - Windows 10 S..................123 Printing on a Mac ..........................126...
Page 7 Changing Default Scan Job Settings ..................151 Starting a Scan Using Epson ScanSmart ..................152 Starting a Scan Using the Epson Scan 2 Icon ................153 Starting a Scan from a Scanning Program................... 155 Starting a Scan from a Smart Device................... 157 Scanning a Document in Epson ScanSmart..................
Page 8 Additional Scanning Settings - Main Settings Tab ............... 178 Additional Scanning Settings - Advanced Settings Tab ............... 179 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........180 Image Format Options......................... 181 Scan Resolution Guidelines ......................182 Using Memory Cards with Your Product ....................
Page 9 Checking Cartridge and Maintenance Box Status - Windows............236 Checking Cartridge and Maintenance Box Status - Mac ............. 239 Purchase Epson Ink Cartridges and Maintenance Box ..............241 Ink Cartridge and Maintenance Box Part Numbers..............241 Removing and Installing Ink Cartridges.................... 242...
Page 10 Printing with Expended Color Cartridges - Windows ..............248 Printing with Expended Color Cartridges - Mac ................249 Conserving Low Black Ink with Windows ..................251 Replacing the Maintenance Box....................... 251 Adjusting Print Quality..........................256 Print Head Maintenance........................256 Print Head Nozzle Check......................256 Checking the Nozzles Using the Product Control Panel ............
Page 11 Product Cannot Connect to a Wireless Router or Access Point ..........297 Network Software Cannot Find Product on a Network..............298 Product Does Not Appear in Mac Printer Window ............... 299 Wireless Network Connection is Unstable on a Mac ..............300 Wired Network Connection Becomes Unstable ................
Page 12 Ripple Patterns Appear in an Image .................... 333 Streaks Appear in All Scanned Images ..................333 Scanned Image Edges are Cropped ................... 333 Resetting the Epson Scan 2 Settings ..................333 Solving Memory Card Problems....................... 334 Memory Card Does Not Fit Into a Slot ..................334 Cannot View or Print Photos from a Memory Card or Device ............
Page 13 Binding Arbitration and Class Waiver ....................360 Trademarks ............................363 Copyright Notice..........................364 libTIFF Software Acknowledgment....................364 A Note Concerning Responsible Use of Copyrighted Materials........... 365 Default Delay Times for Power Management for Epson Products ..........365 Copyright Attribution ........................365...
Page 14: Xp-970 User's Guide
XP-970 User's Guide Welcome to the XP-970 User's Guide. For a printable PDF copy of this guide, click here.
Page 15: Product Basics
Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product.
Page 16: Product Parts - Front
Product Parts - Front Front cover Output tray Cassette 1 (upper cassette) Cassette 2 (lower cassette)
Page 17 Cassette edge guides Rear paper feed slot Paper support Rear paper feed slot cover Edge guides CD/DVD tray Parent topic: Product Parts Locations...
Page 18: Product Parts - Inside
Product Parts - Inside Document cover Scanner glass Memory card slot USB port for external USB devices...
Page 19: Product Parts - Back
power button and light Ink cartridge holder Scanner unit Control panel CD/DVD tray slot Maintenance box cover Parent topic: Product Parts Locations Product Parts - Back AC inlet Rear cover (duplexer)
Page 20: Using The Control Panel
LAN port USB port for computer connections Vent Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Adjusting Control Panel Position The LCD Screen Status Icon Information Navigating the LCD Screen...
Page 21: Adjusting Control Panel Position
power button and light LCD screen Parent topic: Using the Control Panel Related references The LCD Screen Status Icon Information Related tasks Entering Characters on the LCD Screen Viewing Animations Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown.
Page 22: The Lcd Screen
The LCD Screen Displays various status information; select an icon to check its status or adjust its settings Menu options Scrolls the screen to the right Stores the output tray Returns to the previous screen Select a tab to view different options and settings Settings options Displays available buttons Parent topic:...
Page 23: Navigating The Lcd Screen
Icons Description Displays the Supply Status screen. Displays the network connection status; select the icon to set up or change your network connection. • The product is not connected to a wired (Ethernet) network. • The product is connected to a wired (Ethernet) network. •...
Page 24 Tap or press the screen to select an item or icon Flick the screen to scroll swiftly Slide your finger across the screen to move items Close or open your fingers across the screen to zoom in or zoom out on a preview image To change a setting, tap anywhere on the setting.
Page 25: Entering Characters On The Lcd Screen
To enter a value in a field, tap the field to display the on-screen keyboard. Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. On-screen keyboard Displays the character count Moves the cursor left or right...
Page 26: Adjusting Control Panel Sounds
Switches between uppercase and lowercase characters Switches between characters and numbers or symbols Changes the keyboard layout Displays a list of common domain names to choose from Enters a space Select when you are finished Deletes the previous character On-screen keypad Cancels entry and closes the keypad Select when you are finished Clears the entered number...
Page 27: Adjusting The Screen Brightness
You see a screen like this: 3. Select Basic Settings. 4. Select Sound. 5. Select Normal Mode or Quiet Mode. Note: You can also press the icon on the home screen to switch between Normal Mode and Quiet Mode. 6. Do one of the following: •...
Page 28 2. Select Settings. 3. Select Basic Settings. 4. Select LCD Brightness. Note: If you want to change the background color entirely, select Background Color. 5. Press the – or + button to adjust the brightness. 6. Select OK to exit. Parent topic: Using the Control Panel...
Page 29: Changing Lcd Screen Language
Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home icon, if necessary. 2. Select Settings. You see a screen like this: 3. Select Basic Settings. 4. Scroll down and select Language. 5.
Page 30 You see a screen like this: 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available topics and follow the on-screen instructions.
Page 31: Turning Off Auto Selection Mode
While viewing the topics, you may see screens like this: Displays the current step number and the total number of steps Press the left arrow button to view the previous step Indicates your overall progress through the animation Press the right arrow button to view the next step Parent topic: Using the Control Panel Turning Off Auto Selection Mode...
Page 32: Using Power Saving Settings
2. Select Settings. You see a screen like this: 3. Scroll down and select Guide Functions. 4. Select Auto Selection Mode. 5. Turn off this mode for the desired options displayed on the screen. 6. Press the home icon to exit. Parent topic: Using the Control Panel Using Power Saving Settings...
Page 33: Changing The Power Off Timer Settings
You see a screen like this: 3. Select Basic Settings. 4. Scroll down and select Sleep Timer. 5. Select a time period between 3minutes and 15minutes. Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1.
Page 34: Epson Connect Solutions For Smartphones, Tablets, And More
• Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Page 35: Setting Up Epson Connect Services
Parent topic: Product Basics Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home icon, if necessary.
Page 36: Using Epson Email Print
Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 37: Using The Epson Iprint Mobile App
Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
Page 38: Using Epson Scan To Cloud
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 39: Using Airprint
• Alexa or Google Assistant: Set up your product's email address for use with Epson Connect. See the link below to activate it from the product control panel. • Siri: Download and install the Epson iPrint app then select your product. See the link below for instructions.
Page 40: Using Google Cloud Print
Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
Page 41: Setting Up Google Cloud Print On A Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.
Page 42: Android Printing Using The Epson Print Enabler
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 43: Using Windows 10 Mobile Printing
You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
Page 44: Using The Mopria Print Service
4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
Page 45: Wi-Fi Or Wired Networking
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...
Page 46: Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 47: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 48 7. Select the Enter Password field and enter your wireless password using the on-screen keyboard. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. •...
Page 49: Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices. Epson product Computer with a wireless interface Other wireless device...
Page 50: Enabling Wi-Fi Direct Mode (Simple Ap)
You can enable Wi-Fi Direct mode to allow direct communication between your product and computer, mobile devices, or other devices (up to 8) without a wireless router or access point. Note: Make sure the Epson iPrint app or another compatible Epson printing app is installed on your mobile device before connecting to the product.
Page 51: Wi-Fi Protected Setup (Wps)
Related references Status Icon Information Related tasks Using the Epson iPrint Mobile App Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).
Page 52: Printing A Network Status Sheet
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. Note: Make sure you press Start Setup within two minutes of activating WPS on your router. 7.
Page 53: Printing A Network Connection Report
3. Select Settings. You see a screen like this: 4. Select Network Settings > Network Status > Print Status Sheet. 5. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your...
Page 54 You see a screen like this: 4. Select Network Settings > Connection Check. You see a screen like this: 5. Select Print Check Report to print the network connection report. Examine any error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking...
Page 55: Network Connection Report Codes And Messages
Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
Page 56 Error code and message Solution E2, E3, or E7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
Page 57 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
Page 58 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
Page 59 Error code and message Solution Make sure other devices on the network are turned on and do the following: Confirm the following • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
Page 60: Changing Or Updating Network Connections
Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.
Page 61: Changing A Usb Connection To A Wi-Fi Connection
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 62: Connecting To A New Wi-Fi Router
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 63 You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Start Setup to disable Wi-Fi. 8. Select Close. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet...
Page 64: Loading Paper
Turning Off the Paper Setting Alert Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Compatible Epson Papers Selecting the Paper Settings for Each Source - Control Panel Paper or Media Type Settings - Printing Software Loading Paper in Cassette 1 (Upper Cassette) You can load photo paper and other media in these sizes in the upper paper cassette: •...
Page 65 3. Open the front cover until it clicks. 4. Slide out the upper paper cassette (labeled 1 on the cassette). Note: If the cassette is too far inside the product to reach, turn the product off and on again to reset the cassette's position.
Page 66 6. Slide the front edge guide to the position for the paper size you want to use. 7. Insert paper in the cassette with the glossy or printable side facedown. Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the triangle symbol at the rear edge of the cassette.
Page 67 8. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 9. Keeping the cassette flat, slide it into your product. Align the edge of the cassette to your product using the alignment marks as shown.
Page 68: Loading Paper In Cassette 2 (Lower Cassette)
11. Select the size and type of the paper you loaded on the LCD screen, and select Close. Note: You can quickly select frequently used paper settings by selecting Favorite Paper Settings. The output tray extends automatically when you print. Always follow these paper loading guidelines: •...
Page 69 2. Raise the control panel. 3. Open the front cover until it clicks. 4. Pull on the front cover to slide out the lower paper cassette.
Page 70 5. Slide the edge guides outward. Note: If you are using legal-size paper, remove the CD/DVD tray from under the lower cassette. Press the button on the lower cassette and extend it as shown. 6. Set the front edge guide to the position for the paper size you are using.
Page 71 7. Do one of the following: • Insert paper with the glossy or printable side facedown. Note: Make sure the paper is loaded against the front edge guide and does not extend beyond the triangle symbol at the rear edge of the cassette.
Page 72 • Insert up to 10 envelopes, printable side down and flap edge left, as shown. 8. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides.
Page 73 9. Keep the cassette flat as you slide it into your product. Note: Leave enough space in front of the product for the paper to be fully ejected. Do not remove or insert the paper cassette while the product is operating. 10.
Page 74: Loading Paper In The Rear Paper Feed Slot
• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • Do not load an envelope that is curled, folded, or too thin, or that has a plastic window. •...
Page 75 2. Open the rear paper feed slot cover. 3. Fully extend the paper support and tilt it back, as shown.
Page 76 4. Slide the edge guides outward 5. Do one of the following: • Insert a single sheet of paper, glossy or printable side up and short edge first, centered at the arrow mark on the paper support. Insert the paper approximately 2 inches (5 cm) into the slot. Note: Legal (8.5 ×...
Page 77 • Load an envelope printable side up and flap edge left, centered at the arrow mark on the paper support. Insert the envelope approximately 2 inches (5 cm) into the slot. • Load a single sheet of loose-leaf or other paper with holes facing as shown, centered at the arrow mark on the paper support.
Page 78 6. Slide the edge guides against the paper or envelope, but not too tightly. 7. When you are ready to print, select Installed. The output tray extends automatically when you print. Always follow these paper loading guidelines: • Load only one sheet at a time. •...
Page 79: Turning Off The Paper Setting Alert
Turning Off the Paper Setting Alert The Paper Setting Alert warns you when the paper settings do not match the paper you loaded. You can turn off this feature from the product's control panel. 1. Press the home icon, if necessary. 2.
Page 80 *Available only when printing from a computer. Epson Paper Capacity Paper type Loading capacity Cassette 1 Cassette 2 Epson Bright White Pro Paper — 80 sheets Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte —...
Page 81: Double-Sided Printing Capacity
You can print double-sided on the following paper types and sizes. Note: Borderless printing is not available for double-sided printing. You cannot print double-sided from the rear paper feed slot and manual double-sided printing is only available if Epson Status Monitor 3 is enabled.
Page 82: Borderless Paper Type Compatibility
• Epson Bright White Pro Paper • Epson Bright White Premium Paper • Epson Multipurpose Plus Paper • Epson Presentation Paper Matte • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy...
Page 83: Compatible Epson Papers
(U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country.
Page 84 Paper Type Size Part number Sheet count Epson Bright White Pro Paper Letter (8.5 × 11 inches S041586 [216 × 279 mm]) Epson Bright White Premium Letter (8.5 × 11 inches S450218-4 Paper [216 × 279 mm]) Epson Multipurpose Plus Paper Letter (8.5 ×...
Page 85 11 × 17 inches S041290 (279 × 432 mm) A3 (11.7 × 16.5 inches S041288 [297 × 420 mm]) Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
Page 86: Selecting The Paper Settings For Each Source - Control Panel
Paper Type Size Part number Sheet count Epson Iron-on Cool Peel Transfer Letter (8.5 × 11 inches S041153 paper [216 × 279 mm]) Epson Photo Quality Self-adhesive A4 (8.3 × 11.7 inches S041106 Sheets [210 × 297 mm]) Epson Velvet Fine Art Paper Letter (8.5 ×...
Page 87: Paper Or Media Type Settings - Control Panel
Copier paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Velvet Fine Art Paper Epson Premium Photo Paper Glossy Prem.
Page 88: Paper Or Media Type Settings - Printing Software
For this paper Select this Paper Type setting Epson Ultra Premium Photo Paper Luster Ultra Prem. Photo Luster Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Double- sided Envelopes Envelope Parent topic: Selecting the Paper Settings for Each Source - Control Panel...
Page 89 For this paper Select this paper Type or Media Type setting Envelopes Envelope Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings. Parent topic: Loading Paper...
Page 90: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
Page 91 3. Do one of the following to place your originals: • Single sheet: Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner about 0.05 inch (1.5 mm) away from the corner mark on the scanner glass as shown.
Page 92 • Multiple photos for scanning: You can place multiple photos of different sizes on the scanner glass and save them separately using Photo Mode in Epson ScanSmart or Epson Scan 2. Make sure your photos are at least 0.6 inch × 0.6 inch (15 × 15 mm) in size, and placed away from each...
Page 93 0.2 inch (4.5 mm) 0.8 inch (20 mm) Note: To view multiple scanned photos in Epson Scan 2, select the Thumbnail checkbox in the preview window. 4. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product.
Page 94: Copying
Copying Books, ID Cards, or Borderless Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass.
Page 95: Restoring Photos While Copying
9. When you are ready to copy, select Start Copy or press the Copy icon. Note: To cancel copying, select Cancel. Parent topic: Copying Related references Compatible Epson Papers Copying Options Related topics Loading Paper Placing Originals on the Product Restoring Photos While Copying You can restore the colors in faded photos as you copy them.
Page 96 You see a screen like this: 5. Select Copy/Restore Photos. 6. Make sure the Restore Color setting is set to On. 7. Select your other paper and print settings as necessary, then select To Placing Originals. 8. Place your original photos on the scanner glass. 9.
Page 97: Copying Books, Id Cards, Or Borderless Photos
Related references Compatible Epson Papers Copying Options Related topics Loading Paper Placing Originals on the Product Copying Books, ID Cards, or Borderless Photos You can copy two pages of a book or both sides of an ID card onto a single sheet of paper. You can also copy a photo and print it without any borders.
Page 98: Copying Options
12. For ID Card and Book Copy, follow any on-screen instructions to place the rest of your originals and select Start Scanning. Parent topic: Copying Related references Compatible Epson Papers Copying Options Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use for your copies.
Page 99 Copying option Available settings Description Color mode B&W Select whether to copy the original in color or black and white Color 2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided, scroll down and also select the orientation and binding edge 1>2-Sided for your originals or copies.
Page 100 Copying option Available settings Description Quality Draft Adjusts the quality of your copies Standard High Best Remove Lightens the background of the original Background Expansion Various settings Enlarges the image to remove borders from the edges of the paper Clear All Restore all copy settings to their defaults Settings Parent topic:...
Page 101: Printing From A Computer
You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 102: Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 103 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.
Page 104: Paper Source Options - Windows
Parent topic: Printing with Windows Related references Double-sided Printing Capacity Borderless Paper Type Compatibility Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 105: Multi-Page Printing Options - Windows
More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper.
Page 106 • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side (recommended for paper types that do not support automatic duplexing). 2.
Page 107 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button. You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type.
Page 108: Double-Sided Printing Options - Windows
Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
Page 109: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 110 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features button: •...
Page 111: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 112: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 113: Header/Footer Settings - Windows
Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Page 114: Selecting A Printing Preset - Windows
You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
Page 115 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.
Page 116: Selecting Extended Settings - Windows
Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
Page 117: Extended Settings - Windows
You can select these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...
Page 118: Printing Your Document Or Photo - Windows
Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Page 119 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
Page 120: Checking Print Status - Windows
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...
Page 121: Changing The Language Of The Printer Software Screens
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 122: Changing Automatic Update Options
You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
Page 123: Printing With The Built-In Epson Driver - Windows 10 S
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
Page 124: Selecting Print Settings - Windows 10 S
Selecting Print Settings - Windows 10 S Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Open a photo or document for printing. 2.
Page 125 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. You see a window like this: 6.
Page 126 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
Page 127: Printing On A Mac
14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Page 128: Selecting Basic Print Settings - Mac
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
Page 129 You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 130 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 131 You see these settings: Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the Paper Source you wish to print from. 10.
Page 132: Paper Source Options - Mac
Parent topic: Printing on a Mac Related references Borderless Paper Type Compatibility Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size.
Page 133: Print Options - Mac
Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints.
Page 134: Selecting Print Layout Options - Mac
2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.
Page 135: Selecting Double-Sided Printing Settings - Mac
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing on a Mac Related references Borderless Paper Type Compatibility Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window.
Page 136: Double-Sided Printing Options And Adjustments - Mac
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
Page 137: Managing Color - Mac
Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
Page 138: Color Matching And Color Options - Mac
Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 139: Selecting Printing Preferences - Mac
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 140: Printing Preferences - Mac
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 141: Printing Your Document Or Photo - Mac
Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper. Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Page 142: Checking Print Status - Mac
Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
Page 143: Cancelling Printing Using A Product Button
Cancelling Printing Using a Product Button If you need to cancel printing, select Cancel on the LCD screen. Parent topic: Printing from a Computer...
Page 144: Scanning
After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device...
Page 145: Scanning To A Memory Device
• Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
Page 146 1. Insert a memory card into your product's memory card slot or connect an external USB device to the port on the front of the product. 2. Place your original on the product for scanning. 3. Press the home icon, if necessary. 4.
Page 147: Scanning To A Connected Computer
Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning.
Page 148 You see a screen like this: 4. Select Computer. You see a screen like this: Note: Select OK to close the information screen, if necessary. 5. Select one of the following computer connections: • If your computer is connected to your product using a USB cable, select USB Connection. Note: Select Select a computer and select USB Connection, if necessary.
Page 149: Scanning To The Cloud
You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
Page 150 4. Select Cloud. You see a screen like this: Note: You must register your product with Epson Connect to select a destination. 5. Select Select Destination to select a destination. 6. Change any of the displayed settings on the Scan tab as necessary.
Page 151: Setting Up A Wsd Port (Windows 7/Windows Vista)
Your product scans your original and saves the scanned file to the selected destination. Parent topic: Starting a Scan Using the Product Control Panel Related tasks Setting Up Epson Connect Services Related topics Placing Originals on the Product Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices).
Page 152: Control Panel Scanning Options
Parent topic: Starting a Scan Using the Product Control Panel Related tasks Printing a Network Status Sheet Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected. Scan to setting Available options Description...
Page 153: Starting A Scan Using Epson Scansmart
Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images. After that, you can save, print, or share them.
Page 154: Starting A Scan Using The Epson Scan 2 Icon
Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 155 • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. You see an Epson Scan 2 window like this:...
Page 156: Starting A Scan From A Scanning Program
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 157 You see an Epson Scan 2 window like this:...
Page 158: Starting A Scan From A Smart Device
Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
Page 159 • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Epson ScanSmart. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson ScanSmart. You see a screen like this: 3.
Page 160 The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. •...
Page 161: Saving A Scan
You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan...
Page 162: Attaching A Scan To Email
• Select the folder on your computer where the document is saved. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment.
Page 163: Sending A Scan To A Cloud Service
4. Click Attach to E-mail. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service.
Page 164 You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: •...
Page 165: Printing A Scan
You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print. • If you also want to save a copy of the scanned image to your computer, click the checkbox.
Page 166: Selecting Epson Scansmart Settings
Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.
Page 167: Changing The Scan Settings
You see a screen like this: 2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more.
Page 168 You see a screen like this: 2. Do one of the following: • To change Document Mode settings, select Document Mode > Custom Settings. • To change Photo Mode settings, select Photo Mode and click Close. When you start a scan, you will be prompted to select scan settings.
Page 169 You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings...
Page 170: Changing The File Name Settings
Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.
Page 171: Changing The Save Settings
• Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the...
Page 172 You see a screen like this: 2. Click the Save Settings tab.
Page 173: Save Settings
4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options...
Page 174 Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images JPEG Options Setting Options Description Image Quality Options...
Page 175: Customizing Action Icons
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button.
Page 176: Scanning In Epson Scan 2
Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 177 You see this window:...
Page 178 8. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Do one of the following: •...
Page 179: Additional Scanning Settings - Main Settings Tab
Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Rotate Rotates the original image clockwise to the desired angle before scanning it.
Page 180: Additional Scanning Settings - Advanced Settings Tab
Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Remove Background Removes the background of the originals.
Page 181: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
Page 182: Image Format Options
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.
Page 183: Scan Resolution Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
Page 184 • You will scan the image at 100% or a smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: 96 to 200 dpi •...
Page 185: Using Memory Cards With Your Product
Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Note: Make sure your memory card and the files on it meet the specifications for your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card...
Page 186: Removing A Memory Card
3. Insert your memory card into the slot, making sure the card is oriented correctly. Note: Do not force the card all the way into the slot. Insert it only until it meets resistance. The memory card access light flashes and then stays lit. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
Page 187: Printing From A Memory Card
Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. 1. Make sure the memory card access light is not flashing. 2.
Page 188: Viewing And Printing Photos
Viewing and Printing Photos See these sections to view and print photos displayed on your product's LCD screen. Viewing and Printing Photos From the LCD Screen Memory Card or External USB Device Print Settings Parent topic: Printing from a Memory Card Viewing and Printing Photos From the LCD Screen You can select photos for printing as you view them on the LCD screen.
Page 189 You see a screen like this: 6. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print. Each photo you select has a number on it to indicate the number of prints you selected. Note: If you want to print multiple copies of a photo, select Single View and press the + or - button to adjust the number of prints.
Page 190 You see a screen like this: Lets you zoom in and out of the photo. Lets you apply filters, make color and red-eye corrections, and adjust cropping, rotation, brightness, contrast, sharpness, and saturation if necessary. Note: Press the Correction On button to switch between Correction Off and Correction On. With Correction On selected, any corrections you make to a photo are displayed on the screen.
Page 191: Memory Card Or External Usb Device Print Settings
Related references Memory Card or External USB Device Print Settings Related tasks Inserting a Memory Card Related topics Loading Paper Memory Card or External USB Device Print Settings Select the options you want to use when printing photos displayed on the LCD screen. Note: Not all options or settings may be available, depending on other settings.
Page 192 Print settings Available Description options Border Setting Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image Expansion Standard Expands images correctly for most borderless prints Medium Expands images slightly less for borderless prints Minimum Expands images the least amount for borderless prints (you...
Page 193: Printing Photo Layouts From A Memory Card With A Template
Print settings Available Description options Print Info on Photos Camera Prints some Exif camera settings, such as shutter speed, f- Settings ratio, or ISO sensitivity (if available) Camera Text Prints text that you added in your camera Note: Available on borderless photos in these sizes: 4 × 6 inches (102 ×...
Page 194 4. Select Print Photos. 5. Select Collage and select OK. You see a screen like this: 6. Select Photo Collage and select one of the displayed layout options. 7. Select a background type and design, if necessary. Note: If you see a message telling you that loading photos is complete, select OK. 8.
Page 195 Note: If you select more photos than will fit in the layout you selected, the layout automatically extends to multiple sheets. 9. If you need to edit a photo, select Single View during photo selection and use the left or right arrow to scroll to the photo you want to edit.
Page 196: Printing Id Photos From A Memory Card
Parent topic: Printing from a Memory Card Related references Memory Card or External USB Device Print Settings Copying Options Related tasks Inserting a Memory Card Related topics Loading Paper Printing ID Photos from a Memory Card You can print ID photos from a memory card. Two copies of one photo are printed at different sizes onto this size photo paper: 4 ×...
Page 197 You see a screen like this: 6. Select the photo you want to print then select Done. 7. If you need to edit a photo, select Single View during photo selection and press the left or right arrow button to scroll to the photo you want to edit. You see a screen like this: Lets you zoom in and out of the photo.
Page 198: Creating And Printing A Greeting Card Template
Lets you apply filters, make color and red-eye corrections, and adjust cropping, rotation, brightness, contrast, sharpness, and saturation if necessary. Note: Press the Correction On button again to switch between Correction Off and Correction On. With Correction On selected, any corrections you make to a photo are displayed on the screen. With Correction Off selected, any corrections you make will only be applied to your printouts.
Page 199 3. Select Greeting Card and select OK. 4. Select Select Photo and Print Template and select OK. 5. Do one of the following to select your photo: • Select the thumbnail image of the photo you want to print and select Next. •...
Page 200: Printing A Greeting Card From A Template
Related tasks Inserting a Memory Card Printing a Greeting Card from a Template Related topics Loading Paper Printing a Greeting Card from a Template After your greeting card template is printed, you fill it out to create your card and add your message. 1.
Page 201: Transferring Photos On A Memory Card
5. Select Edit to adjust image settings, if necessary. 6. Select How To and follow the instructions on the LCD screen to place the template facedown on the scanner glass with the blue triangle facing into the front right corner. 7.
Page 202: Transferring Photos From A Memory Card To Your Computer
3. Select Settings. 4. Select File Sharing Setup. 5. Select your connection type. 6. Press the home icon to exit. Parent topic: Transferring Photos on a Memory Card Related tasks Removing a Memory Card Transferring Photos from a Memory Card to Your Computer You can transfer photos to and from a memory card inserted into a memory card slot on your product and a computer connected to your product.
Page 203 • Mac with a network connection: Select the hard drive icon on your desktop or computer window, select your product in the SHARED section of the sidebar (you may need to widen the sidebar to see the name), then select the MEMORYCARD icon. 4.
Page 204: Using An External Device With Your Product
Check your camera manual to see if it is compatible. Note: Your photos must be in JPG format and sized from 80 × 80 to 10200 × 10200 pixels. Epson cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the product settings.
Page 205 2. Select Settings. 3. Select Camera Print Settings.
Page 206 4. Select Print Settings. 5. Select the paper and print settings you want to use. 6. When you are done, press . 7. Select Photo Adjustments. 8. Select the photo adjustments you want to use. 9. Press the home icon to exit. After you select settings, you are ready to connect your camera and print your photos.
Page 207: Print Settings - Camera
Photo Adjustments - Camera Parent topic: Printing from a Camera Related tasks Connecting and Printing from a Camera Print Settings - Camera Select these print settings options when printing photos from your camera. Print settings Available options Description Paper Size Various paper sizes Indicates the size of paper you have loaded Paper Type...
Page 208: Photo Adjustments - Camera
Print settings Available options Description Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Quality Draft Provides lower quality for draft printing Standard Provides good quality for most prints High Provides higher quality for special prints Best Provides the highest quality for important prints Date...
Page 209: Connecting And Printing From A Camera
Photo Available options Description Adjustments settings Fix Photo Auto Optimizes the Fix Photo adjustments for specific types of photos; select the option that best matches your photo People content Landscape Night Scene Enhance Off Turns off the enhancement feature Fix Red-Eye Off - Current Does not automatically fix the red-eye effect in photos On - Current...
Page 210: Printing From A Camera Wirelessly
2. Load the paper you want to print on. 3. Turn on your camera. 4. Connect the USB cable that came with your camera to the USB port on the front of your product and to your camera. Note: Use a USB cable that is no longer than 6.5 ft (2 m). 5.
Page 211: Viewing Or Printing From A Usb Flash Drive Or External Device
1. Remove any memory cards from the product. 2. Load the paper you want to print on. 3. Turn on your camera. 4. Set up the camera's wireless network connection. See the documentation that came with your camera for details. Note: Connect the camera to the same network that your product uses.
Page 212: Connecting And Using A Usb Flash Drive Or External Device
Before you connect your flash drive or external device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your device. 1. Remove any memory cards from the product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
Page 213 3. Insert your USB flash drive or the USB cable that came with your device into the USB port on the front of your product. 4. Insert storage media (such as a CD) into your drive, if necessary. 5. Select the photos to print from the LCD screen. When you finish printing, make sure the access light on the device is not flashing, then remove or disconnect it from the product.
Page 214: Printing Personalized Projects
1. Load one of these types of paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size: • Plain paper • Epson Bright White Pro Paper • Epson Bright White Premium Paper • Epson Multipurpose Plus Paper •...
Page 215: Printing Calendar Pages
3. Select Various Prints. 4. Select Personal Stationery > OK > Design Paper. 5. Select one of the design templates. 6. Select the size and type of paper that you loaded, and where you loaded it. 7. Select Copies and use the numeric keypad to select the number of copies (up to 99). 8.
Page 216 3. Select Various Prints. 4. Select Personal Stationery > OK > Calendar. 5. Select one of the calendar format options. Note: View the images for each option to preview the design layout. 6. Select the year and month, and select OK. Note: If you see a message telling you that loading photos is complete, select OK.
Page 217: Printing Schedule Pages
13. When you are ready to print, press the Print icon. Note: To cancel printing, select Cancel and select Close to exit. Parent topic: Printing Personalized Projects Related references Memory Card or External USB Device Print Settings Related tasks Connecting and Using a USB Flash Drive or External Device Inserting a Memory Card Related topics Loading Paper...
Page 218: Printing Lined Paper, Graph Paper, And Music Sheets
4. Select Personal Stationery > OK > Schedule. 5. Select one of the calendar format options. Note: View the images for each option to preview the design layout. 6. If you selected Monthly or Daily, set the date, and select OK. 7.
Page 219: Printing Personalized Note Paper
4. Select Personal Stationery > OK > Ruled Paper. 5. Select one of the layout options. Note: View the images for each option to preview the design layout. 6. Select your paper and print settings as necessary. 7. Select Copies and use the numeric keypad to select the number of copies (up to 99). 8.
Page 220 3. Press the home icon, if necessary. Note: If Auto Selection Mode is turned on in the Guide Functions menu, select to function index when you see the information screen. 4. Select Various Prints. 5. Select Personal Stationery > OK > Writing Papers. 6.
Page 221: Printing Coloring Book Pages
1. Load one of these types of paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size: • Plain paper • Epson Bright White Pro Paper • Epson Bright White Premium Paper • Epson Multipurpose Plus Paper...
Page 222 • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte 2. Insert a memory card or external USB device or place a photo or drawing on the scanner glass. 3. Press the home icon, if necessary. Note: If Auto Selection Mode is turned on in the Guide Functions menu, select to function index when you see the information screen.
Page 223 • If you previously selected Choose from the memory card, skip to step 12. 10. Place the original facedown on the scanner glass, in the front right corner. 11. Select To Check Printing. 12. When you are ready to print, press the Print icon. Note: To cancel printing, select Cancel and select Close to exit.
Page 224: Printing On Cds/Dvds
• Use your product's control panel to print photos from a memory card onto a CD/DVD/Blu-ray Disc • Print text and images from your computer using the Epson Print CD software You can also use your product's control panel to create a jewel case insert with photos from a memory card.
Page 225 Note: If you are using discs where the printable area extends to within 0.16 inch (4 mm) of the center hole, you may need to adjust the inner diameter setting using the control panel or Epson Print CD software.
Page 226: Removing A Printed Cd/Dvd
6. When prompted to load a CD/DVD, you can select the option to view an animation of the loading procedure. Follow the on-screen instruction to load the disc into the CD/DVD tray. Note: Be sure to fully seat the CD or DVD or it may fall out when the tray is turned over. Caution: Do not turn off the product with a CD or DVD loaded in it.
Page 227: Placing A Cd/Dvd On The Scanner Glass
Caution: After printing, handle the CD or DVD carefully. You may need to wait up to 24 hours for the ink to dry fully before inserting it in a drive, depending on the type of disc you used. Keep printed discs away from moisture and direct sunlight.
Page 228: Printing Photos From A Memory Device Onto A Disc
You see this screen: 7. Select Print on CD/DVD to print on a CD or DVD. If printing a test print on plain paper, select Test Print on Letter/A4. 8. Select any copy settings as needed. 9. When you are ready to print, select Print on CD/DVD. Note: To cancel printing, select Cancel and select OK to exit.
Page 229 2. Load the disc or plain paper you want to print on. 3. Press the home icon, if necessary. Note: If Auto Selection Mode is turned on in the Guide Functions menu, select to function index when you see the information screen. 4.
Page 230: Printing A Jewel Case Insert From A Memory Device
Parent topic: Printing on CDs/DVDs Related tasks Loading a CD/DVD Inserting a Memory Card Connecting and Using a USB Flash Drive or External Device Printing a Jewel Case Insert from a Memory Device You can print a photo from a memory card or external USB device on a CD/DVD jewel case insert. Your product automatically resizes the photo to fit, but you can also print multiple thumbnail images formatted to fit on a jewel case insert.
Page 231: Printing On Cds/Dvds From A Computer
Start Here sheet and installed the Epson Print CD software. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 232: Printing Your Cd/Dvd Design - Windows
After you create your design, you can print it on paper to test it, then print it on the CD or DVD that contains your data, photos, video, or music. Make sure the disc is loaded for printing before you start. 1. Open your file in Epson Print CD and click Print.
Page 233: Starting Epson Print Cd - Mac
4. When you are ready to print on the disc, click the Print button on the screen. 5. Click Print. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
Page 234: Printing Your Cd/Dvd Design - Mac
1. Open the Epson Print CD program in the Applications > Epson Software > Print CD folder on your Mac. You see a screen like this: 2. Use the icons on the left side of the screen to add a background image, picture, text, or graphic elements.
Page 235 4. When you are ready to print on the disc, click the Print button on the screen. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
Page 236: Replacing Ink Cartridges And Maintenance Boxes
Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Page 237: Checking Cartridge And Maintenance Box Status - Windows
You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. If you see a low ink message, you can continue printing until you see a message to replace an ink cartridge. 3. To print detailed status information, make sure paper is loaded in your product and select Print Supply Status Sheet.
Page 238 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
Page 239 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...
Page 240: Checking Cartridge And Maintenance Box Status - Mac
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
Page 241 • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...
Page 242: Purchase Epson Ink Cartridges And Maintenance Box
Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This printer is designed for use with Epson cartridges only, not third-party cartridges or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously.
Page 243: Removing And Installing Ink Cartridges
Light Magenta 277XL Yellow 277XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Specifications Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
Page 244 2. Lift up the scanner unit. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. The ink cartridge holder moves to the replacement position. If the ink cartridge holder returns to the home position (far right), repeat steps 1 and 2.
Page 245 Caution: Do not move the print head by hand or use any kind of tool to remove a cartridge; otherwise, you may damage your product. Do not touch the flat white cable or the metal bar inside the product. 3. Push in the blue tab to unlock the ink cartridge you are replacing. Then lift the ink cartridge as shown to remove it.
Page 246 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems persist, see a doctor immediately. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
Page 247 Caution: Do not drop the ink cartridges or shake them too vigorously. Do not squeeze them or tear their labels. Doing so may cause the ink cartridge to leak. Do not touch the areas shown here. Doing so may prevent normal operation and printing. 6.
Page 248 7. Insert the new cartridge at a slight angle into the ink cartridge holder as shown. Then push it all the way down until it clicks into place. 8. After you replace all the cartridges that need replacing, lower the scanner unit and select Completed on the LCD screen.
Page 249: Printing With Black Ink And Expended Color Cartridges
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 250: Printing With Expended Color Cartridges - Mac
5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges...
Page 251 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
Page 252: Conserving Low Black Ink With Windows
The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 253 2. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. 3. Open the document cover. 4. Raise the control panel.
Page 254 5. Use a flat-head screwdriver to loosen the screw on the maintenance box cover as shown. 6. Pull off the maintenance box cover as shown.
Page 255 7. Grasp the maintenance box and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart, and do not touch the areas shown here. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 256 8. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal the bag and dispose of it carefully. 9. Insert the new maintenance box into the holder and push it all the way in. 10.
Page 257: Adjusting Print Quality
Print Head Cleaning Parent topic: Adjusting Print Quality Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles.
Page 258: Checking The Nozzles Using The Product Control Panel
Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2.
Page 259 6. Select Print. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select O. •...
Page 260: Checking The Nozzles Using A Computer Utility
Related concepts Print Head Cleaning Power Cleaning Related tasks Loading Paper in Cassette 2 (Lower Cassette) Checking the Nozzles Using a Computer Utility Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1.
Page 261 You see a window like this: 5. Click Print.
Page 262: Print Head Cleaning
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...
Page 263: Cleaning The Print Head Using The Product Control Panel
Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product.
Page 264 You see a screen like this: 6. Select Start to clean the print head. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
Page 265 9. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 10. Do one of the following: • If there are no gaps, select O. • If there are gaps or the pattern is faint, select X and continue with the next step. 11.
Page 266: Cleaning The Print Head Using A Computer Utility
Related tasks Loading Paper in Cassette 2 (Lower Cassette) Cleaning the Print Head Using a Computer Utility Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1.
Page 267 You see a window like this: 5. Select the cleaning cycle you want to run, based on the nozzle check pattern and click Next >. 6. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished.
Page 268 7. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning •...
Page 269: Power Cleaning
Power Cleaning If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head several times, you can run a Power Cleaning. If you do not see improvement after running a Power Cleaning, turn off the product and wait at least 6 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning.
Page 270 If the print quality did not improve, turn off the product and wait at least 6 hours before printing another nozzle check pattern and running another Power Cleaning or Print Head Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.
Page 271: Power Cleaning Using A Computer Utility
Related tasks Loading Paper in Cassette 2 (Lower Cassette) Power Cleaning Using a Computer Utility You can run a Power Cleaning using a utility on your Windows or Mac computer. Note: After running a Power Cleaning, you must turn off the product and wait at least 6 hours before printing a nozzle check pattern and running another Print Head Cleaning or Power Cleaning.
Page 272 If the print quality did not improve, turn off the product and wait at least 6 hours before printing a nozzle check pattern and running another Power Cleaning or Print Head Cleaning. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support.
Page 273: Aligning The Print Head Using The Product Control Panel
Parent topic: Power Cleaning Related concepts Print Head Nozzle Check Print Head Cleaning Related references Where to Get Help Related tasks Loading Paper in Cassette 2 (Lower Cassette) Aligning the Print Head Using the Product Control Panel If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head.
Page 274 5. Select Print Head Alignment. 6. Select one of the following options: • Vertical Alignment if your printout is blurry or contains vertical ruled lines that are misaligned. • Horizontal Alignment if your printout contains horizontal banding. 7. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns.
Page 275: Cleaning The Paper Guide
Related tasks Loading Paper in Cassette 2 (Lower Cassette) Cleaning the Translucent Film Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2.
Page 276 11. Raise the control panel all the way. 12. Slide out the output tray. 13. Gently wipe the two white rollers using a soft, moist cloth. Gently rotate the rollers to clean them completely.
Page 277 14. Connect the power cord and any interface cables. Parent topic: Adjusting Print Quality Related tasks Loading Paper in Cassette 2 (Lower Cassette) Cleaning the Translucent Film...
Page 278: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Translucent Film Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray, front cover, and rear paper feed cover when you are not using the product to protect it from dust.
Page 279: Cleaning The Paper Rollers
6. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover. 8.
Page 280 4. Remove the paper cassettes. 5. Place the product on its side as shown. Warning: Be careful not to trap your fingers under the product.
Page 281: Cleaning The Translucent Film
6. Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely. 7. Return the product to its normal position. Caution: Do not leave the product on its side for an extended period of time. Ink may leak. 8.
Page 282 Caution: Do not use any other liquid to clean the print head path or you may damage your product. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Lift up the scanner unit. 5.
Page 283 Caution: Do not touch the flat white cable or the print head rail; otherwise, you may not be able to print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture. Use it to lightly wipe ink off the translucent film.
Page 284: Transporting Your Product
Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product or turning it upside down. Also avoid placing the product on its side for an extended period of time.
Page 285 3. Place the protective material that came with the product on top of the ink cartridge holder as shown and secure the ink cartridge holder to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product.
Page 286 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape and protective material from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head.
Page 287: Solving Problems
Solving Memory Card Problems Solving CD/DVD Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Page 288: Viewing The Help Screen
Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
Page 289: Product Status Messages
The ink pads are near the end of their service life and the message will be printing ink pad is displayed until the ink pad is replaced. Contact Epson for support. (To nearing the end of its resume printing, select OK.) service life.
Page 290 Communication error. Make sure the computer and product are connected. For scanning, make Check if the computer is sure that Epson Scan 2 and Event Manager are installed on the computer. connected. The combination of the There is a problem with the network connection to your product. Check the IP address and subnet solutions in the links at the end of this topic.
Page 291 Power Cleaning. If it still has not improved after that, contact Support. Epson for support. Install the Epson Event Make sure Epson Event Manager is installed on your computer. Manager software on the computer to use this feature. See your documentation for more details.
Page 292 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this...
Page 293: Running A Product Check
If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems Related concepts...
Page 294 You see a screen like this: 6. Select Print Head Nozzle Check. You see a screen like this: 7. Select Print. The nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected...
Page 295: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 296: Solving Setup Problems
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help.
Page 297: Software Installation Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 298: Product Cannot Connect To A Wireless Router Or Access Point
Wireless Network Connection is Unstable on a Mac Wired Network Connection Becomes Unstable Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: If you are connecting the product via Wi-Fi Protected Setup (WPS) and the WiFi light on your product is not solid green, make sure you press the Wi-Fi button on the product within 2 minutes of pressing the WPS button on your router.
Page 299: Network Software Cannot Find Product On A Network
• If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary.
Page 300: Product Does Not Appear In Mac Printer Window
Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 301: Wireless Network Connection Is Unstable On A Mac
Related concepts Uninstall Your Product Software Wireless Network Connection is Unstable on a Mac If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network interference between your product and your Mac. If you cannot connect to your product over the wireless network or the connection becomes unstable, move the device connected to your Mac USB 3.0 port further away from your Mac.
Page 302: Cannot Print Over A Network
Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.
Page 303: Cannot Scan Over A Network
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 304: Solving Copying Problems
Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device Solving Copying Problems Check these solutions if you have problems copying with your product.
Page 305: Solving Paper Problems
Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Paper Ejection Problems Parent topic: Solving Problems...
Page 306: Paper Jam Problems In The Paper Cassette
Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Paper Loading Capacity Paper Specifications Related tasks Cleaning the Paper Guide Paper Jam Problems in the Paper Cassette If you see a message that paper has jammed in the paper cassette, follow the steps here or on the LCD screen to clear the jam.
Page 307: Paper Jam Problems Inside The Product
3. Carefully remove any jammed paper. 4. Make sure the paper is loaded under the edge guides. 5. Keep the cassettes flat as you insert them. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 308 2. Lift the scanner unit. 3. Remove any jammed paper inside.
Page 309 Caution: Do not touch the flat white cable, the translucent film, or the metal print head rail inside your product. 4. Close the scanner unit. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 310: Paper Jam Problems In The Rear Cover
Related references Paper Jam Problems in the Rear Cover Paper Jam Problems in the Paper Cassette Paper Specifications Paper Feeding Problems Paper Ejection Problems Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover, follow the steps here or on the LCD screen to clear the jam.
Page 311 3. Carefully remove any jammed paper from inside the product. 4. Remove any jammed paper from the rear cover. 5. Open the cover of the rear cover as shown.
Page 312 6. Remove any jammed paper from inside the rear cover. 7. Close the cover of the rear cover and reattach the rear cover to your product. 8. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 313: Paper Ejection Problems
Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. •...
Page 314: Product Icon Does Not Appear In Windows Taskbar
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • Make sure the printer status is not offline or pending. •...
Page 315: Printing Is Slow
• If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
Page 316 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Page 317: Solving Page Layout And Content Problems
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
Page 318: Too Many Copies Print
Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Mac Selecting Basic Print Settings - Windows Blank Pages Print If blank pages print unexpectedly, try these solutions: •...
Page 319: Border Appears On Borderless Prints
• Make sure your paper is positioned correctly for feeding into the product. • When placing originals on the scanner glass, align the corner of the original with the corner indicated by the arrow. If the edges of the copy are cropped, move the original slightly away from the corner. •...
Page 320: Incorrect Characters Print
Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Extended Settings - Windows Selecting Printing Preferences - Mac Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: •...
Page 321: Slanted Printout
You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Placing Originals on the Scanner Glass Cleaning Your Product Related topics...
Page 322: Solving Print Quality Problems
Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.
Page 323: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 324 • Turn off any high speed settings in your product software. • If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first. Make sure the ink has dried before reloading the paper to print on the other side.
Page 325: Faint Printout Or Printout Has Gaps
Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 326: Incorrect Colors
• Make sure the paper type setting matches the paper you loaded. • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software. • Select EPSON Standard as the Color Mode (Windows) or Mode (Mac) setting in the printer software.
Page 327: Solving Scanning Problems
• Try selecting a different Color Management setting on the More Options tab of the printer software, and changing the Scene Correction setting to something other than Auto Correct. • For best results, use genuine Epson paper. • On the product control panel, change the Fix Photo setting from Auto to another option, or select Enhance Off.
Page 328: Scanning Software Does Not Operate Correctly
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2. • Check the connection setting and test the connection using Epson Scan 2 Utility: Windows 10: Click and select EPSON >...
Page 329: Scanning Is Slow
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 330: Cannot Send Scans To A Cloud Service
Image Colors are Patchy at the Edges Ripple Patterns Appear in an Image Streaks Appear in All Scanned Images Scanned Image Edges are Cropped Resetting the Epson Scan 2 Settings Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: •...
Page 331: Line Of Dots Appears In All Scanned Images
Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Placing Originals on the Scanner Glass Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: •...
Page 332 • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original.
Page 333: Characters Are Not Recognized During Conversion To Editable Text (Ocr)
To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original. • If the Image Type setting is Auto, Color or Grayscale, adjust the Contrast setting.
Page 334: Ripple Patterns Appear In An Image
If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly. In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None. Parent topic:...
Page 335: Solving Memory Card Problems
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab. 3. Click Reset. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re- install it. Parent topic: Solving Scanned Image Quality Problems Solving Memory Card Problems Check these solutions if you have problems using memory cards with your product.
Page 336: Cannot View Or Print Photos From A Memory Card Or Device
Cannot View or Print Photos from a Memory Card or Device If you cannot view or print photos from a memory card or USB device inserted in your product, try these solutions: • Make sure your memory card or device is compatible with the product. •...
Page 337: Solving Cd/Dvd Problems
• Make sure you are printing on ink jet-printable CDs or DVDs and that the surface of the disc is dry. • Handle printed discs carefully and let them dry for 24 hours before inserting them in a drive. • Adjust the print quality using the Epson Print CD software. See the Epson Print CD help utility for details.
Page 338: Uninstall Your Product Software
Faint Image on CD/DVD If your printed image is faint, adjust the print quality using the Epson Print CD software. See the Epson Print CD help utility for details. Parent topic: Solving CD/DVD Problems Related references Where to Get Help...
Page 339: Uninstalling Product Software - Mac
In the next window, select your product and click OK. Then follow any on-screen instructions. 5. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.
Page 340: Where To Get Help
3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall.
Page 341 You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Page 342: Technical Specifications
To use your product and its software, your computer should use one of these Microsoft operating systems: • Windows 10 • Windows 8.x • Windows 7 • Windows Vista Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads.
Page 343: Mac System Requirements
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 344 A3 (11.7 × 16.5 inches [297 × 420 mm]) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...
Page 345: Printable Area Specifications
Related references Compatible Epson Papers Borderless Paper Type Compatibility Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders Top/bottom/left/right margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.61 inches (41 mm) minimum...
Page 346 Single sheets - borderless Reduced print quality area/top: 1.73 inches (44 mm) minimum Reduced print quality area/bottom: 1.57 inches (40 mm) minimum Envelopes Right/left margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.20 inch (5 mm) minimum Reduced print quality area/right: 0.71 inch (18 mm) minimum Reduced print quality area/left: 1.61 inches (41 mm) minimum...
Page 347: Scanning Specifications
CD/DVD Minimum inner margin: 0.71 inch (18 mm) Inner reduced print quality area: 1.69 inches (43 mm) Outer reduced print quality area: 4.57 inches (116 mm) Maximum outer margin: 4.72 inches (120 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device Document size...
Page 348: Ink Cartridge Specifications
Technical Specifications Ink Cartridge Specifications Note: This printer is designed for use with Epson cartridges only, not third-party cartridges or ink. Other brands of ink supplies are not compatible and, if described as compatible, may not function properly or continuously. Such restrictions can be avoided with some other printers such as Epson EcoTank cartridge-free printers.
Page 349: External Usb Device Specifications
Multi-card reader Insert only one memory card into the multi-card reader. Otherwise, the multi-card reader is not supported. Note: Epson cannot guarantee the operation of externally connected devices. Use only USB devices with independent AC power sources. Parent topic: Technical Specifications...
Page 350: Memory Card Specifications
Memory Card Specifications You can insert these types of memory cards in your product. Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it. Compatible types/maximum SD (2 GB) capacity SDHC (32 GB) SDXC (64 GB) miniSD* (2 GB) miniSDHC* (32 GB)
Page 351: Dimension Specifications
Dimension Specifications Height Stored: 5.8 inches (148 mm) Printing: 11.6 inches (295 mm) Width Stored: 18.9 inches (479 mm) Printing: 18.9 inches (479 mm) Depth Stored: 14.0 inches (356 mm) Printing: 26.3 inches (668 mm) Weight 19.2 lb (8.7 kg) (without ink cartridges, power cord, or CD/DVD tray) Parent topic:...
Page 352: Environmental Specifications
Hi-Speed USB (Device Class for computers) Hi-Speed USB (for Mass storage class for external storage devices and PictBridge) Note: USB 3.0 cables are not supported. Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Network Interface Specifications...
Page 353 Wi-Fi channels 2.4 GHz: 1/2/3/4/5/6/7/8/9/10/11/12/13 5 GHz (U.S. and Canada) W52 (36/40/44/48) W53 (52/56/60/64) W56 (100/104/108/112/116/120/124/128/132/136/140) W58 (149/153/157/161/165) Wi-Fi Direct channels 2.4 GHZ: 1/2/3/4/5/6/7/8/9/10/11/12/13 5 GHz (U.S. and Canada) W52 (36/40/44/48) Maximum radio-frequency 20 dBm (EIRP) power transmitted Connection modes Infrastructure mode Wi-Fi Direct (Simple AP);...
Page 354: Safety And Approvals Specifications
Frequency range Frequency 5150-5250 MHz 5250-5350 MHz 5470-5725 MHz 5725-5850 MHz Channel 36/40/44/48 52/56/60/64 100/104/108/112/116/ 149/153/157/161/ 120/124/128/132/136/1 U.S. Outdoor use Outdoor use Outdoor use allowed Outdoor use allowed allowed allowed Canada Outdoor use Outdoor use Outdoor use allowed Outdoor use prohibited allowed allowed...
Page 355 • Manufacturer: Seiko Epson Corporation • Type: J26H005 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 356: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 357 • Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.
Page 358: Ink Cartridge Safety Instructions
• Do not spill liquid on the product or use the product with wet hands. • Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire. • Do not press too hard on the scanner glass when placing originals. •...
Page 359: Wireless Connection Safety Instructions
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson...
Page 360: Important Privacy Notice (Printer Serial Number)
Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program.
Page 361: Binding Arbitration And Class Waiver
(c) this Section 1 shall survive termination of this Agreement. 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to...
Page 362 Long Beach, CA 90806 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent address Epson has in its records for you. For this reason, it is important to notify us if your address changes by emailing us at EAILegal@ea.epson.com or writing us at the Epson Address above. Notice of the Dispute shall include the sender's name, address and contact information, the facts giving rise to the Dispute, and the relief requested (the "Dispute Notice").
Page 363 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 364: Trademarks
1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment.
Page 365: Copyright Notice
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 366: A Note Concerning Responsible Use Of Copyrighted Materials
Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

Epson Expression Photo XP-970 User Manual

Quick Links

Related Manuals for Epson Expression Photo XP-970

Summary of Contents for Epson Expression Photo XP-970