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Why does my SurfTab show less storage space than
indicated on the packaging?
The storage capacity indicated on the packaging and in the
technical specifications refers to the total storage capacity of
your SurfTab. However, a portion of the total storage is also used
by the operating system and system applications.
Why am I getting no sound from my SurfTab?
You may have connected headphones to your SurfTab. When
headphones are connected, the speakers of the SurfTab are
automatically disabled. Disconnect the headphones from the
SurfTab in order to activate the speakers again. If there is still
no sound from the speakers, check whether the sound on the
SurfTab is switched on and whether the volume is set high
enough.
Why does my SurfTab just switch off sometimes?
If the energy level of the battery falls below a critical level,
the SurfTab displays a corresponding warning.
If you ignore these warnings, the SurfTab is put into sleep mode
at a charge
level of 5 per cent in order to counteract total discharge of the
battery. Total discharge can lead to a situation where it is no
longer possible to charge the SurfTab. For this reason, connect
the tablet to the charger at this point at the latest in order to
prevent data loss and damage to the battery.
My SurfTab won't switch on. What can I do?
The battery may not be sufficiently charged to allow the SurfTab
to switch on. Connect the SurfTab to the charger (see Section 7)
to recharge the battery.
Which e-book formats are compatible with my SurfTab?
You first need to download an app from the Windows Store
(see Section 16) to be able to read e-books on your SurfTab.
You can search specifically for free apps to display e-books. The
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