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23) Useful tips on saving energy
•
Deactivate the WiFi function when it is not in use.
•
Deactivate the Bluetooth connection when it is not in use.
•
Only leave the SurfTab connected to the socket until the
battery is fully charged.
•
Switch to standby mode when the SurfTab is not in use or
switch it off completely.
24) Troubleshooting/FAQ
In the following, you will find a list of frequently asked questions
along with the appropriate answers and proposed solutions.
Why is my SurfTab slow to charge?
If you charge the SurfTab while it is under a very high load
(for example, video playback at 100% display brightness and
simultaneous surfing, chatting or games), the battery will charge
very slowly due to the high load. We therefore recommend
charging the SurfTab while it is switched off.
This allows you to get the maximum charging speed.
When I attempt to start a video recording, I get an error
message and recording does not start. What can I do?
Please first install all available updates on your SurfTab (see the
question "How can I install Windows Updates on my SurfTab?").
If you continue to receive an error message despite installing the
updates, please contact customer service.
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