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Water is in the waste unit.
Possible fault
This is not a fault.
"Coffee water" is in the waste unit.
Possible fault
If the grind setting is too coarse, this
can result in too much coffee water in
the waste unit.
The descaling process was started accidently.
The descaling process cannot be canceled once it is started. The process
needs now to be completed. This is a safety feature to ensure the process will be
completed. It is important for best results and the longevity of the machine.
See "Descaling".
The machine makes loud noises during descaling
During a descaling cycle, the machine is relatively loud because water is being
forced through the lines at high pressure. This is not a fault.
The preheating time is increased, the water flow amount is not correct and
the unit performs less?
Possible fault
The machine needs to be descaled.
No water flows from the main dispenser.
Possible fault
The filters in the brew unit are clogged. Rub any residue off the filters with a
The brew unit or waste unit could not be pulled from the machine.
Possible fault
– The brew unit is not in the correct
position.
– The door was opened during
grinding or brewing.
Frequently asked questions
Solution
This is residual water from the cleaning
process.
Solution
Adjust the grind setting and/or amount
of coffee.
Solution
See "Descaling the appliance".
Solution
sponge. See "Cleaning and Care".
Solution
– Close the door. The brew unit
automatically gets into the correct
position.
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