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A.1 Product documentation
24 Product documentation and support
24.1 A.1 Product documentation
Process instrumentation product documentation is available in the following formats:
▪ Certificates (http://www.siemens.com/processinstrumentation/certificates)
▪ Downloads (firmware, EDDs, software)
▪ Catalog and catalog sheets
▪ Manuals (http://www.siemens.com/processinstrumentation/documentation)
You can also find manuals with the Mobile app at Industry Online Support
support.industry.siemens.com/cs/ww/en/sc/2067). Download the app to your mobile
device and scan the device QR code.
Product
Using the PIA Life Cycle Portal, you can access the serial number-specific product
documentation by
information including technical specifications, spare parts, calibration data, or factory
serial number
certificates.
Entering a serial number
1. Open the PIA Life Cycle Portal (https://www.pia-portal.automation.siemens.com).
2. Select the desired language.
3. Enter the serial number of your device. The product documentation relevant for your
To display factory certificates, if available, log in to the PIA Life Cycle Portal using your
login or register.
Scanning a QR code
1. Scan the QR code on your device with a mobile device.
2. Click "PIA Portal".
To display factory certificates, if available, log in to the PIA Life Cycle Portal using your
login or register.
24.2 A.2 Technical support
Technical support
If this documentation does not completely answer your technical questions, you can enter
a Support Request (http://www.siemens.com/automation/support-request).
For help creating a support request, view this video here (www.siemens.com/opensr).
Additional information on our technical support can be found at Technical Support
www.siemens.com/automation/csi/service).
Service & support on
In addition to our technical support, Siemens offers comprehensive online services at
the Internet
Service & Support (http://www.siemens.com/automation/serviceandsupport).
processinstrumentation/downloads)
catalogs)
You have the option to show, open, save, or configure the manual.
– "Display": Open the manual in HTML5 format
– "Configure": Register and configure the documentation specific to your plant
– "Download": Open or save the manual in PDF format
– "Download as html5, only PC": Open or save the manual in the HTML5 view on
your PC
device is displayed and can be downloaded.
Product documentation and support
(http://www.siemens.com/
(http://www.siemens.com/processinstrumentation/
A5E52748375-AA, 2023/09
FC6x0
(https://
(http://
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