Dell P6524QT User Manual page 68

Common
Symptoms
Stuck-on Pixels LCD screen has
Brightness
Problems
Audio problem
Geometric
Distortion
Synchronization
Problems
Safety Related
Issues
Intermittent
Problems
68 | Troubleshooting
What You Possible Solutions
Experience
• Cycle power On-Off.
bright spots
• Pixel that is permanently off is a natural defect
• For more information on Dell Display Quality
Picture too dim • Reset the display to factory settings.
or too bright
• Adjust brightness & contrast controls via OSD.
• Check PC setting if the playback is correctly
No Audio
• Checking other video cables.
• Ensure that the Speaker is enabled via OSD
Screen not • Reset the display to factory settings.
centered
correctly
Screen is • Reset the display to factory settings.
scrambled or
• Perform display self-test feature check to
appears torn
• Check for bent or broken pins in the video
• Restart the computer in safe mode.
Visible signs of • Do not perform any troubleshooting steps.
smoke or sparks
• Contact Dell immediately.
Display • Ensure that the video cable connecting the
malfunctions on
& off
• Reset the display to factory settings.
• Perform display self-test feature check to
that can occur in LCD technology.
and PixelPolicy, see Dell Support site at:
http://www.dell.com/support/monitors.
selected.
determine if the scrambled screen appears in
self-test mode.
cable connector.
display to the computer is connected properly
and is secure.
determine if the intermittent problem occurs in
self-test mode.