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13.1 Malfunctions
Fault
The appliance is not
working.
Appliance is switched
on but controls not
responding;
ap-
pears on the display.
Cooking compart-
ment not heating, dis-
play showing "Demo
mode on".
A message with "D"
or "E" appears in the
display, e.g. D0111
or E0111.
Appliance will not
start.
Appliance prompting
you to wipe down
cooking compartment
and fill water tank.
After an operating
mode is switched on,
a message on the
display indicates that
the temperature is
too high.
Appliance prompting
you to descale it
without counter ap-
pearing beforehand.
Buttons are flashing.
Liquid in evaporator
dish completely evap-
orated even though
water tank full.
Water tank emptying
for no reason and
evaporator dish over-
flowing.
Cause and troubleshooting
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
Childproof lock is activated.
Press and hold the
▶
Demo mode is activated.
Briefly disconnect the appliance from the power supply by switching off the circuit
1.
breaker in the fuse box, waiting for approx. 10 seconds and then switching it back on
again.
Go to the basic settings and deactivate Demo mode.
2.
→ "Basic settings", Page 15
Malfunction
Switch the appliance off and on again.
1.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the exact error
2.
message when calling.
Appliance door not fully closed.
Close appliance door.
▶
Appliance not switched off.
Switch the appliance off and then on again.
▶
The power supply has been disconnected or the appliance has been switched off during the
descaling process.
When you switch the appliance back on, rinse it twice.
▶
Appliance has not cooled down sufficiently.
Allow the appliance to cool down.
1.
Select an operating mode once again.
2.
Water hardness range too low
Descale the appliance.
1.
Check and adjust the set water hardness range.
2.
Normal occurrence caused by condensation behind the control panel.
No action required.
Water tank not inserted correctly.
Slide the water tank in until it clicks into place.
▶
Supply line to water tank blocked.
Descale the appliance.
1.
Check and adjust the set water hardness range.
2.
Water tank not closed properly.
Close water tank lid and press down until it clicks into place.
▶
Tank lid seal dirty.
Clean the seal.
▶
Tank lid seal defective.
Buy a new water tank from our after-sales service.
▶
button until
goes out on the display.
Troubleshooting en
21
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